Quality and Continuous Improvement Manager

Graphic Packaging•Lumberton, NC

45d•$87,660 - $116,910

About The Position

At Graphic Packaging International, we produce the paper cup that held your coffee this morning, the basket that transported those bottles of craft beer you enjoyed last weekend, and the microwave tray that heated your gourmet meal last night. We're one of the largest manufacturers of paperboard and paper-based packaging for some of the world's most recognized brands of food, beverage, foodservice, household, personal care and pet products. Headquartered in Atlanta, Georgia, we are collaborative, diverse, innovative individuals who create inspired packaging while giving back to our communities. With over 25,000 employees working in more than 130 locations worldwide, we strive to be environmentally responsible in our industry and in the communities where we operate. We are committed to workplace diversity and offer compensation and benefits programs that are among the industry's best to reward the talented people who make our company successful. If this sounds like something you would like to be a part of, we'd love to hear from you. A World of Difference. Made Possible. We are a folding carton manufacturing operation seeking candidates to join our Continuous Improvement Department as a Quality and Continuous Improvement Manager. We offer outstanding opportunities for our employees to advance their careers through on the job training and job progression. These are skilled trade positions where our employees build successful careers in the Printing & Packaging industry. We offer a wide array of benefits including, but not limited to, Paid Vacation & Holidays, optional Health, Dental, and Life Insurance, health spending accounts as well as 401-K with matching funds. Employees may voluntarily elect Pet Insurance, Home & Auto Insurance Programs, Purchasing Power, Tuition Reimbursement, AFLAC, Lifelock Identity Protection, and Hyatt Legal Services. Tobacco Cessation and Employee Assistance/Referral Program, Uniform Service, Safety Shoe, and Safety Prescription-Eyewear benefits are also available. MISSION/SUMMARY: Direct the Quality and Continuous Improvement Process for the GPI facility. This involves the development, implementation and preservation of the validity of the Quality Management System, the proper allocation of available capital to equipment and processes which move the business forward and the identification of personnel training requirements relative to new equipment and processes. The major objective is to provide consistent product quality and remove cost from the system so that we remain in the marketplace and our business grows.

Requirements

Six (6) years experience in Quality Management, Engineering Management, Production Management and/or Project Management in a manufacturing environment.
Demonstrated ability to lead improvement projects. Experience leading improvement projects (six sigma/lean/KT experience preferred.
Demonstrated ability to prioritize, plan, track, execute and document multiple projects simultaneously.
Demonstrated ability to conceptualize, develop, implement and document systems for quality assurance of products and processes.
Demonstrated proficiency in Microsoft Office applications, Minitab, SharePoint, spreadsheet and communications software.
The incumbent will be exposed to the shop floor environment on a daily basis but, the majority of work is done in an office environment.
The incumbent must demonstrate good verbal and written communication skills.
The incumbent must exhibit ability and a desire to make reasoned decisions on actions to be taken, based upon his/her knowledge and experience, with less than complete information on the current situation.
The incumbent must take a strong position on well-reasoned convictions, be uncompromising in the quest for quality of output whether it is a product, a service, or an activity and above all act at all times in accordance with high principles, ethics and a sense of purpose.
The incumbent must be action oriented and rise to meet challenges quickly, sometimes with a minimum of planning.
Bachelor Degree or equivalent practical experience
o (Minimum 2 year degree with 10 years of work experience in progressively more responsible positions)
Action Oriented / Drive for Results
Dealing with Ambiguity
Customer Focus
Functional / Technical Skills
Perseverance
Planning and Priority Setting
Problem Solving
Composure
Decision Quality
Integrity and Trust
Conflict Management
Timely Decision Making
Total Work Systems
Approachability
Managerial Courage
Intellectual Horsepower
Written Communication
Ethics and Values
Interpersonal Savvy
Process Management
Drive for Results

Responsibilities

Responsibility for continuous improvement of site quality performance by effectively reducing variation from the system.
Meet and maintain all divisional Quality Management System objectives as established by GPI.
Direct the activities, duties, and projects of the QA team to assure compliance to customer specifications.
Deliver and manage the site Quality Management System training program for new hires and recurring training.
Serve as the plant contact for customer complaints and customer compliance audits. Maintain processing systems for internal and external complaints in accordance with GPI requirements.
Enable and empower problem solving via facilitation, training, leading and participation in problem solving activities.
Direct the development of SPC in both production and QA areas necessary to maintain a level of process control that meets or exceeds customer expectations.
Facilitate CI initiatives including Process Improvement and Lean projects. Track and report validated financial savings.
Communicate plant quality expectations, results, and monitor performance relative to the objectives in a timely and effective manner.
Maintain the Global Food Safety Initiative (GFSI) product safety certification. Continually work to promote product safety in support of company and regulatory product safety standards.
Ensure compliance with all facility policies and procedures.
Actively solicit input from all employees to aid in successfully accomplishing the above listed actions.
Must be supportive of GPI's Mission, Vision and Core Values (Integrity, Respect, Accountability, Relationships, and Teamwork).
Performs all other duties as assigned.