Quality & Continuous Improvement Specialist

GEA • Hudson, OH

1d • $55,000 - $75,000 • Hybrid

About The Position

The Quality & Continuous Improvement Specialist is responsible for creating, managing, implementing, and controlling quality documentation. This role collaborates with all functions across the end-to-end process to ensure procedures are consistently followed and quality records are accurately maintained for all products and services provided. This role is based at our Hudson office and follows a hybrid work schedule.

Requirements

• Bachelor of Arts or Science degree with 5+ years of relevant experience creating, maintaining, and managing quality or process procedures, or 15+ years of related experience in lieu of a degree.
• Strong knowledge of quality assurance methodologies and ISO standards.
• Exceptional attention to detail and accuracy.
• Excellent written and verbal communication skills.
• Proficient in MS Office and data management software.
• Demonstrated expertise in using, coaching, and training teams on procedures, methodologies, and best practices.
• Experience with quality improvement tools and methodologies including PDCA, A3, DOE, 5-Why, Fishbone Diagram, Lean Six Sigma, and DMAIC.

Responsibilities

• Create, maintain, manage, and control all quality documentation, including quality manuals, procedures, and plans, with the objective of achieving and maintaining ISO certification.
• Review and verify documentation for accuracy, completeness, and compliance with regulatory standards.
• Identify opportunities for improvement within the quality documentation process and lead implementation and training initiatives for necessary changes.
• Drive corrective actions through root cause analysis and structured problem-solving techniques.
• Gather and analyze data using statistical methods to support quality initiatives.
• Coordinate with various departments to collect necessary documentation for internal and external audits.
• Collaborate with cross-functional teams to ensure documentation remains accurate and up to date.
• Stay informed of industry trends, regulations, and best practices in quality assurance.
• Participate in continuous improvement initiatives, recommending enhancements to document control processes and assisting with implementation.
• Perform other duties as assigned by supervisor or manager.

Benefits

• Medical, dental, and vision coverage begins on your first day
• Enjoy 12 paid holidays , including a flexible floating holiday, and 136 hours of PTO to relax or explore
• A 7% 401(k) employer match helps grow your retirement savings faster
• Take advantage of tuition reimbursement to further your education or skillset
• Our wellness incentive program rewards healthy habits
• Access to a confidential Employee Assistance Program for personal or professional guidance
• Flexible Health Savings and Spending Accounts to manage out-of-pocket expenses

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees