Quality and Compliance Manager

Goodwill•Boise, ID

86d•Remote

About The Position

This is a remote position open to candidates located in or near Great Falls, Montana, Boise, Idaho (Treasure Valley), or Salt Lake City, Utah. Are you a strategic thinker with a passion for quality, compliance, and operational excellence? Do you excel at managing complex projects, communicating across teams, and driving continuous improvement? If so, we invite you to apply for the role of Quality and Compliance Manager. Position Summary The Quality and Compliance Manager plays a critical role in evaluating and strengthening compliance and quality practices across the organization. This position ensures service lines maintain alignment with federal, state, and local regulations, and supports initiatives to enhance operational integrity and efficiency. You'll lead internal audits, analyze compliance data, and collaborate with cross-functional teams to implement corrective actions and training strategies. Your work will directly support a culture of accountability, learning, and continuous improvement.

Requirements

Exceptional Communication Skills: You foster collaboration and clarity across teams and levels.
Strong Project Management Expertise: You manage multiple priorities with precision and follow-through.
Highly Organized & Detail-Oriented: You track complex processes and ensure nothing is overlooked.
Efficiency-Driven: You streamline workflows and deliver results without compromising quality.
Compliance Knowledge: You stay current on regulations and translate them into actionable strategies.
Bachelor's degree in Business, Finance, or related field.
3+ years of experience in compliance, internal audit, quality assurance, or project management.
Experience conducting audits and implementing corrective actions.
Familiarity with regulatory frameworks and training development.
Proficiency with productivity software such as Microsoft Excel.

Responsibilities

Plan, scope, and conduct internal audits to identify compliance gaps and operational risks.
Develop and oversee implementation of corrective action plans.
Maintain audit documentation and ensure timely communication with stakeholders.
Collaborate with internal teams to update training materials.
Validate training content for regulatory alignment and operational relevance.
Identify training needs based on audit findings and onboarding assessments.
Partner with leadership to develop and implement quality and compliance work plans.
Monitor key performance indicators and ensure timely updates to policies and procedures.
Provide actionable insights to leadership to enhance program quality.
Promote a culture of continuous improvement and accountability.
Support staff in understanding and fulfilling compliance responsibilities.