Quality and Compliance Manager

Knapp Inc•Kennesaw, GA

2d•Hybrid

About The Position

The Quality and Compliance Manager is responsible for leading the strategic development, implementation, and continuous improvement of the company’s Quality Management System (QMS) in alignment with ISO 9001:2015 standards. This role ensures organizational compliance with international quality standards, drives process excellence, and fosters a culture of quality across all departments and project sites. The Manager will also oversee ISO certification efforts and serve as the primary liaison for internal and external audits.

Requirements

Minimum 7 years of experience in Quality Management, including 3+ years in a leadership role.
Proven experience with ISO 9001:2015 implementation and auditing.
Certified ISO 9001 Internal Auditor.
Strong background in process improvement, root cause analysis, and corrective/preventive actions.
Excellent communication, leadership, and project management skills critical for success.

Nice To Haves

Experience with Safety and ISO 45001 highly preferred.
Experience with HIPAA compliance a plus.
Experience in construction, manufacturing, or industrial environments preferred.

Responsibilities

Lead the development, implementation, and maintenance of the Quality Management System (QMS) in compliance with ISO 9001:2015.
Oversee internal and external audits, ensuring timely resolution of nonconformities and continuous improvement and ensure robust compliance monitoring across all operational areas
Collaborate with the ISO Manager to ensure successful certification and surveillance audits.
Drive and conduct KNAPP’s risk management
Own and manage the company’s document control and process mapping systems.
Monitor and report on quality performance metrics and drive corrective and preventive actions.
Ensure consistent application of quality standards across departments and customer-facing operations.
Identify and implement process improvement initiatives using PDCA and Lean methodologies.
Serve as the primary point of contact for all quality-related inquiries, including customer and regulatory requests.
Eventually grow to lead and mentor a team of Quality and ISO professionals.
Champion a company-wide culture of quality and compliance.
Develop and deliver training programs on ISO standards, audit readiness, and continuous improvement.
Drive strategic projects to enhance quality performance and operational efficiency.
Work with the Safety Compliance Manager and act as a sparring partner in introducing OHS programs and processes
Perform other duties as assigned

Benefits

2 remote days per week
Half day Fridays
A beautiful new, state-of-the-art, office complex in Kennesaw, GA
Industry competitive compensation
Great benefits with better than average employer contributions, including health, dental, vision, life insurance, Flexible Spending Accounts, Short & Long Term Disability and more!
401k with a very generous employer match and no vesting!
Paid Vacation & Holidays
Profit Sharing
Paid Parental Leave
Subsidized Daycare
Tuition Reimbursement
Pet Insurance
Subsidized food delivery
Monthly celebrations
Quarterly employee events
Corporate Social Responsibility including recycling, sustainability and volunteering