Quality and Accreditation Manager

St. Tammany Parish Hospital • Covington, LA

19h

About The Position

At St. Tammany Health System, delivering world-class healthcare close to home is our goal. That means we are committed to attracting and retaining the very best professionals for every position in our health system. We believe the pristine beauty of St. Tammany Parish adds to our attractive compensation package. The health system is nestled in the heart of Covington on the north shore of Lake Pontchartrain. It is a peaceful, scenic, community-oriented area with an abundance of amenities to suit every taste. JOB DESCRIPTION AND POSITION REQUIREMENTS Scheduled Weekly Hours: 40 JOB SUMMARY: The Quality Coordinator Manager will be responsible managing and coordinating the responsibilities for the Quality Coordinators to include generating and reporting data-driven insights to measure and improve organizational quality and performance and activities involving abstracting, reviewing medical records, collecting and analyzing data and creating dashboards. The result will be the validated information required to measure and ensure quality of care along with development and implementation of performance improvement activities. The Quality Coordinator Manager will generate quality focused reports using hospital and third-party data to support departmental and organizational strategies, programs, initiatives, and accreditations and proactively identify actionable opportunities and solutions to improve quality and efficiency outcomes. The Quality Coordinator Manager will work in concert with STHS colleagues to ensure standards of care and quality services are provided in accordance with evidence-based guidelines and in accordance with federal, state, and local regulations.

Requirements

• Clinical healthcare experience preferred with at least 2 years in hospital and/or ambulatory settings (such as but not limited to data analytics, performance improvement, clinical)
• Master preferred in Business, Public Health, Health Care Management, Nursing, or a related field
• Knowledge of and experience with Electronic Health Records
• Knowledge of and experience with various data aggregation, analytical and report writing tools
• Experience with databases and data analysis
• Experience collating/normalizing data from disparate systems
• Demonstrated proficiency with Microsoft applications including Word, PowerPoint, Excel, Access and Outlook
• Strong interpersonal and communication skills
• Team building, change management, and consensus building skills
• Able to demonstrate flexibility to changing environmental situations and encourages others to look at change in a positive way
• Complies with/obeys all health system and departmental policies and procedures
• Works effectively with limited supervision and follows through on assignments without being reminded
• Relationship management skills to effectively interact with diverse groups of stakeholders, including physicians, administration, and clinical staff
• Must possess good physical health.
• Some requirements include but are not limited to standing, sitting or walking for long periods of time.
• Lifting at least 20 pounds is required.
• Physical Effort required: Constant (67%-100%) – hearing, seeing, handling/feeling Frequently (34%-66%) - talking Occasionally (1%-33%) - lifting, carrying, pushing/pulling, climbing (stairs, ladders, etc.), balancing, stooping, crouching, reaching

Nice To Haves

• Experience with performance improvement methodology including Lean Six Sigma with belt level certification preferred.

Responsibilities

• managing and coordinating the responsibilities for the Quality Coordinators
• generating and reporting data-driven insights to measure and improve organizational quality and performance
• abstracting, reviewing medical records, collecting and analyzing data and creating dashboards
• measure and ensure quality of care along with development and implementation of performance improvement activities
• generate quality focused reports using hospital and third-party data to support departmental and organizational strategies, programs, initiatives, and accreditations
• proactively identify actionable opportunities and solutions to improve quality and efficiency outcomes
• work in concert with STHS colleagues to ensure standards of care and quality services are provided in accordance with evidence-based guidelines and in accordance with federal, state, and local regulations

What This Job Offers

• Job Type: Full-time
• Career Level: Manager