QPTM Functional Consultant

ONEOK

11d•$112,000 - $168,000•Remote

About The Position

With a focus on ONEOK’s Natural Gas Pipeline footprint, this Commercial Business Process Optimization (BPO) team member will collaborate closely with business stakeholders and IT to support and enhance the Quorum Pipeline Transaction Management (QPTM) application landscape. The role requires prior QPTM functional and/or technical experience and will operate across multiple instances with varying levels of automation and customization. Responsibilities include leading and supporting projects, defining requirements and testing criteria, providing day‑to‑day business support, and consulting on value‑driven improvement opportunities. The ideal candidate brings a solid understanding of natural gas pipeline commercial, logistical, and accounting business models, along with strengths in project execution, process improvement, communication, and cross‑functional partnership, and demonstrates the ability to listen to business needs and translate them into effective, scalable solutions. This role will serve in a lead role capacity for all Business Process Optimization functions (BPO) including project management, business process mapping and review, product backlog management and business intelligence/data governance initiatives.

Requirements

Bachelor's Degree in Finance, Business Administration, Accounting, Engineering, Construction Management, Computer Science, MIS, or combination of formal education and the following job-related experience preferred:
5–10 years of experience supporting QPTM end‑to‑end commercial or business processes within an asset‑intensive or transaction‑driven environment, with exposure to enterprise systems used for deal execution, scheduling, settlement, or financial close.
Experience defining and implementing project scope and requirements, managing project deliverables, and leading a project team to ensure successful delivery.
Experience with providing user support, testing, training, documenting product requirements, and managing and prioritizing a product backlog.
Experience researching, analyzing and composing reports, procedures, forms and correspondence
Experience with the energy industry, midstream preference, especially pertaining to technology solutions development
Experience supporting QPTM process enhancements, system changes, or operational initiatives in a production environment, including user support, issue resolution, data validation, testing coordination, and change adoption.
Working knowledge of Measurement to Settle process flows, including how upstream decisions impact downstream execution, controls, and reporting across multiple functions.
Skills in: use and function of office equipment including computers and applicable software.
Skills in: communicating effectively with stakeholders in varying organizational levels, in writing and verbally.
Skills in: conducting meetings, developing and presenting information to individuals and groups.
Skills in: communicating technical topics to non-technical users.
Skills in: self-motivating and self-directing; adapting quickly to new or changing responsibilities.
Skills in: proactively identifying, communicating and initiating value additive initiatives.
Skills in: applying understanding of economic concepts and business drivers to influence continuous improvement decisions.
Skills in: developing solutions to complicated issues using abstract thinking in new or complex situations.
Skills in: identifying, researching, evaluating and prioritizing problems and developing recommendations for appropriate action.
Skills in: managing and prioritizing multiple assignments with competing deadlines.
Skills in: working under stressful conditions and time constraints; adjusting to respond to changing circumstances.
Ability to: work collaboratively with a wide variety of people, including senior leaders, peers, customers, vendors and other stakeholders.
Ability to: negotiate, resolve conflicts and build commitment.
Ability to: lead, mentor and direct others.

Responsibilities

Develop strong working relationships and collaborate with team members, business partners, IT stakeholders, consultants and vendors, to achieve success on initiatives.
Lead and perform business process reviews, making recommendations for improvements and/or changes to resolve deficiencies.
Research and recommend new processes or technology solutions as needed.
Solicit feedback and seek alignment with IT and business subject matter experts.
Drive effective use of existing processes and systems and partner with leadership to develop standards and best practices.
Identify and implement appropriate controls for business processes and technology solutions.
Lead implementation of process or technology improvement opportunities by managing large, complex, and/ or cross-functional projects.
Collaborate with project sponsors and project teams to define project scope, develop project schedules, gather business requirements, establish project team roles and responsibilities, monitor progress and hold project team accountable for delivery of tasks, develop and execute project communication plans.
Research, identify and understand technology solution limitations. Recommend technology enhancements and/or additional solutions.
Provide ongoing business user support such as: advanced triaging and resolution of application issues, maintaining application configuration, testing system changes and enhancements, and development and delivery of training materials.
Lead and manage the documentation of business requirements for product backlog tasks and projects, as well as new or existing software applications, business processes, and/or integration and reporting requirements.
Support product backlog prioritization in collaboration with management, business users and IT.
Identify business problems or management objectives that can be addressed through data analysis and reporting.
Develop and maintain moderate to complex business intelligence analysis in support of strategic initiatives.
Guide, support, and mentor other team members. Delegate project tasks and instruct on processes as needed.
Prepare and present recommendations for new or enhanced solutions to management.