QMHP-CS Youth & Family Services Supervisor

COLLIN COUNTY MENTAL HEALTH RETARDATION CENTER•Plano, TX

About The Position

The Clinical Supervisor of Youth and Family Services is responsible for serving as the team expert and is able to train, model, support, and oversee team leads and QMHP-CS across the Y&F Program. This position demonstrates integrity in their role by ensuring state contracting performance measures are met and LifePath Systems policies, procedures, and values are upheld. The Clinical Supervisor is responsible for ensuring that services are being provided in a trauma informed, person driven model of care, and culturally and linguistically appropriate manner. The Clinical Supervisor uses data driven decision making to monitor team’s assigned caseloads and ensuring individuals and families are receiving services following UM guidelines and TAC requirements. Supervision responsibilities include, but not limited to: weekly team meetings, assigning caseloads, overseeing engagement and productivity, managing assigned program dashboards as well as completing personnel action of assigned teams (evaluation, review of PTO requests and approval of time sheets, as well as coaching, training, and corrective action). The Clinical Supervisor is responsible for collaboration with the Training team, exemplifies effective communication with management staff, and presents team data both verbally and in writing when requested. Must exemplify leadership skills necessary to create a positive work culture within the team. The Clinical Supervisor performs other duties as assigned to promote overall service excellence and program success. The Supervisor will maintain a small caseload and provide services within the scope of own certification or licensure following TRR and UM guidelines. This position uses initiative and independent judgment to provide interventions to promote access based on individual/family needs (including home or community-based services). Must be effective at troubleshooting and organizing support, interventions, and services to achieve outcomes. Expectations include timely and thorough documentation, time management and organizational skills, effective scheduling, adhere to crisis procedures and be available to assist with crisis and other coverage areas as needed. Specific Targets: Direct service hours anticipated per month are 10 hours. and meet UM standards by level of care. 90% of progress notes are signed within 2 business days of service. All audit scores exceed 90% quality standard. All required trainings are completed prior to due date. 80% of caseload receives services each month, 90% of caseload has updated TRR and Financial Assessments. All coaching forms, team meeting agendas, minutes, and workforce sign in sheets are uploaded by 5th of each month for the month prior. If Bilingual and receiving stipend, employee will be available to translate for other staff as needed and will utilize approved language in the provision of services as needed.

Requirements

Full, unrestricted Texas licensure of Licensed Professional Counselor (LPC) or Licensed Clinical Social Worker (LCSW) or Licensed Marriage & Family Therapist (LMFT) WITH at least 1-year supervisory experience OR provisional Texas licensure as Licensed Professional Counselor – Associate, Licensed Marriage and Family Therapy – Associate, LMSW Under Supervision OR QMHP-CS WITH at least 3 years’ supervisory experience in an LMHA/LBHA/CCBHC
Knowledge of Trauma-Informed Care Practices required
Must have reliable transportation and a valid driver’s license

Nice To Haves

CCBHC knowledge and experience preferred.
Experience in Texas Recovery and Resiliency (TRR) preferred

Responsibilities

Train, model, support, and oversee team leads and QMHP-CS across the Y&F Program
Ensure state contracting performance measures are met and LifePath Systems policies, procedures, and values are upheld
Ensure that services are being provided in a trauma informed, person driven model of care, and culturally and linguistically appropriate manner
Use data driven decision making to monitor team’s assigned caseloads and ensuring individuals and families are receiving services following UM guidelines and TAC requirements
Weekly team meetings
Assigning caseloads
Overseeing engagement and productivity
Managing assigned program dashboards
Completing personnel action of assigned teams (evaluation, review of PTO requests and approval of time sheets, as well as coaching, training, and corrective action)
Collaboration with the Training team
Exemplifies effective communication with management staff
Presents team data both verbally and in writing when requested
Maintain a small caseload and provide services within the scope of own certification or licensure following TRR and UM guidelines
Provide interventions to promote access based on individual/family needs (including home or community-based services)
Troubleshooting and organizing support, interventions, and services to achieve outcomes
Timely and thorough documentation, time management and organizational skills, effective scheduling, adhere to crisis procedures and be available to assist with crisis and other coverage areas as needed