QI Project Manager I

Methodist Le Bonheur Healthcare•Memphis, TN

12d

About The Position

If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One! We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we’ve served the health care needs of the people of Memphis and the Mid-South. Under supervision, manages defined quality improvement projects, phase(s) of projects, or tasks as part of a chartered quality team. Models appropriate behavior as exemplified in MLH Mission, Vision and Values. Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence. A Brief Overview Under supervision, manages defined quality improvement projects, phase(s) of projects, or tasks as part of a chartered quality team. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.

Requirements

Bachelor's Degree Business Administration
Quality improvement methodologies 1-3 years
Clear evidence of formal training or job application of quality improvement techniques.
Basic knowledge of concepts, practices, and procedures related to quality and process improvement functions.
Demonstrates basic understanding of quality tools and methodologies.
Ability to manage by influence in a consultative role.
Working knowledge of basic business software such as Excel, PowerPoint, Word, and statistical analysis software such as Minitab.
Strong facilitation skills.
High level of organization skills to manage projects, timetables and implementations.

Nice To Haves

Bachelor's Degree Allied Health
Bachelor's Degree Engineering
Bachelor's Degree Healthcare Administration
Bachelor's Degree Nursing
High School Diploma or Equivalent
Six Sigma Green Belt - Authorized Six Sigma Certification Issuer

Responsibilities

Under supervision, performs systematic evaluations of clinical processes, using the appropriate quality improvement methodology, to identify, recommend, and implement changes to improve patient care and process efficiencies.
Establishes a project plan to ensure timely completion and alignment with strategic plans or initiative(s).
Ensures key resources are available to facilitate completion.
Works with Executive Champion to communicate responsibilities to team members and stakeholders.
Ensures project plan is accurate, updated, and reflects authorized changes.
With guidance, selects quality tools appropriate to the project (such as Six Sigma, LEAN, etc.) and executes tasks to achieve the project goals.
With guidance, measures project performance using appropriate tools and techniques to monitor progress, identify and quantify variances, perform required corrective actions, and communicate to all stakeholders.
Implements actions and workarounds required to mitigate project risk events.
Works with the stakeholders and project team to implement agreed-upon process changes.
Functions as an effective team-builder and facilitator.
Builds mutual trust and encourages respect and cooperation among team members to facilitate project completion.
May require assistance with difficult team issues.
Performs other job functions as assigned or requested.