General SummaryResponsible for reviewing current internal and external quality indicators and ensuring quality of parts provided by suppliers.Essential Duties and Responsibilities Plan and ensure the quality of supplied parts through collaborative partnerships within the company and with suppliers, including: Supplier Process Audits, Initial Sample Inspection Report (ISIR) review and approvals, Good Part Teardowns, Daily Quality Management part checks, etc… Production Support - Ensure the resolution of production related issues between areas, support daily review of Non-Conforming Product (NCP), retro-fits, yard campaigns and material checks as needed. Monitor, and investigate concerns related to Internal (FTTQ, On-Line Repairs, VPC Issues, Customer Audit, etc…) and External (Dealer Claim, 3MIS, JD Power IQS, etc) quality indicators and drive continuous improvement through root cause and short-term / long-term counter measures. Work within cross functional teams, assist teams when / where needed for the good of the company. Strive continually for improvements and customer satisfaction in all facets of the business. Prepare detailed plans, reports, and schedules for the Quality Department. Implement and enforce all policies and standards.The above typical duties are characteristic of this job and demonstrate a level of difficulty and are not intended to list or limit the duties that may be required or assigned to a team member in this classification.
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Job Type
Full-time
Career Level
Mid Level