CLS QDDP

Volunteers of America Southeast Louisiana Inc•New Orleans, LA

16h

About The Position

Oversee the implementation of service and support to individuals with intellectual disabilities and developmental disabilities in accordance with their Individual Habilitation Plans (IHP). A QDDP should implement quality assessments, assuring that evaluation and medical follow-up are completed in a timely manner. The coordination of treatment, recommendations, monitoring of school and active treatment plans. The QDDP is responsible for reconciling the consumer fund accounts, ensuring that quality outcomes are achieved and advocating for consumers.

Requirements

Bachelor’s degree in a human service-related field.
Two years’ work experience providing services and support to individuals with intellectual disabilities.
Two previous years of Supervisory management experience preferred. Must have working knowledge of federal, state, and local regulations. QDDP in ICF/DD or Waiver residential settings is preferred.
Demonstrated supervisory experience preferred and the ability to effectively manage people and understand Title XIX regulations regarding community residential homes.
Requires excellent verbal and written communication skills and proficiency with using a personal computer is expected.
The ability to safely operate a motor vehicle to transport oneself, consumers, and program supplies as necessary.
Move and lift light objects up to 30 pounds such as mail, supplies, files, and equipment.
Operating office equipment requiring continuous or repetitive hand/arm movements.

Nice To Haves

Two previous years of Supervisory management experience preferred.
QDDP in ICF/DD or Waiver residential settings is preferred.
Demonstrated supervisory experience preferred

Responsibilities

Directly responsible for the overall management of multiple residential group home.
Direct involvement in the resolution of maintenance concerns for all assigned residential group homes.
Supervising DSP staff as well as completing annual performance appraisal reports.
Evacuate with Community Living Services consumers during hurricane season and provide shelter in place support as needed by the program.
Assist in recruiting and hiring DSPs and staffing homes in accordance with budgeting and licensing guidelines.
Ensure staff maintains training and help monitor expiration dates of key trainings.
Address performance issues in accordance with Agency policy.
Promote the feeling of trust, dependability, and stable work environments to enhance staff morale and productivity.
Collect and review all necessary information and assessments to ensure recommendations are followed through and support the (IHP).
Coordinate entire clinical component of services including monthly, quarterly, and annual reports completewith progress, summaries and supporting data from behavioral service plans, medical appointments, consultations, community activities, etc.
Ensure the IHP meets all of the individual’s needs and focuses on individualized outcomes and achievements.
Participate in the IHP Team Meetings, Human Rights.
Collaborate with all monitoring entities to maintain program excellence.
Conduct secondary audits on all Medication Administration Records (MAR).
Ensure specialized support elements are in place including such items as mobility devices, assistive technology devices, vision/hearing, dental services are available at all times and are in good working order.
Review health related recommendations to ensure all follow up occurs in a timely manner. Coordinate with nursing staff regarding training for staff on healthcare plans.
Inform and maintain communication with families, physicians, day programs, consultants, and specialists to remain current on all health and medical needs of the individuals served.
Ensure consumers experience good nutrition, healthy living, and a positive self-image.
Design and develop opportunities for community integration and connections.
Recognize formally and informally the achievements of individuals with meaningful celebrations.
Assist individuals in planning and celebrating birthdays, holidays and other special occasions (not necessarily always with housemates).
Ensure benefit and entitlement programs are maximized and remain current and intact with requirements present (i.e. social security, Medicaid, Medicare).
Manage financial accounts and ensure each individual has their own financial records and accounts.
Ensure census sheets are accurate and reflect all elements within the IHP and are submitted in a timely fashion.
Support individuals in learning how to budget their finances.
Conduct weekly records audits.
Ensure all staff respect confidentiality and HIPPA regulations.
Conduct individual satisfaction surveys and address any needs related to feedback.
Ensure staff is trained on all new BMPs.
Ensure data collection occurs, is reviewed, interpreted, and documented.
Understands that behavior is communication and works to improve individual communication efforts.
Ensure staff understands how to complete accurate and timely incident reporting and cooperation with internal and external investigations and inquiries.
Ensure Program Director and Risk Management is abreast of critical incidents or developments (i.e. elopement, politically sensitive cases, deaths, major health and wellness issues, citations, etc.).
Ensure staff understand their role as mandated reporters.
Ensure staff are familiar with organizational, State, Federal, and Local standards.
Assists in coordinating site visit responses by monitoring/licensing/funding and accreditation entities.
Ensure compliancy of agency policies, review, refer to and train staff on Agency/CARF policies.