QC/QA Manager

Heritage Construction + Materials•Indianapolis, IN

69d•Onsite

About The Position

The Quality Control (QC) and Quality Assurance (QA) Manager assists the QC QA Director with all aspects of quality management to ensure products and processes meet regulatory requirements, industry standards, and customer expectations. This role focuses on managing the QA/QC teams, provides plant technical support and driving continuous improvement in the quality team. Office will be based in Indianapolis, IN.

Requirements

Bachelor’s degree in quality management, chemistry or a related field or 10-15 years equivalent experience is required
5+ years of experience in quality assurance, quality control, or related fields
3+ years of leadership experience in quality management within manufacturing, pharmaceuticals, or a similar industry
Proven track record in managing quality systems, audits, and regulatory compliance
In-depth knowledge of quality management systems (QMS) and regulatory standards (e.g., ISO 9001, GMP, Six Sigma)
Proficiency in quality tools and techniques (e.g., SPC, FMEA, CAPA, root cause analysis)
Strong analytical and problem-solving skills with attention to detail
Excellent leadership, communication, and interpersonal skills
Proficiency in quality management software and tools
Strategic thinking to align quality initiatives with organizational goals
Commitment to maintaining high standards of quality and safety
Strong ability to manage multiple projects and meet deadlines
Collaborative approach to working with internal teams and external stakeholders
A proactive and hands-on approach to quality management
Ability to inspire and lead teams toward continuous improvement and excellence
Strong ethical standards and commitment to compliance
Dedication to fostering a culture of quality and accountability throughout the organization
Ability to travel 30-40%, fluctuates depending upon seasonality of the business
Valid driver's license is required
Ability to pass a drug test

Responsibilities

Assist in development and implementation of the QA policies, procedures and systems
Ensure compliance with applicable regulatory standards (e.g., ISO, FDA, GMP, or other relevant certifications)
Oversee quality audits and certifications to maintain compliance with industry and customer requirements
Monitor Key Performance Indicators (KPIs) to measure quality performance
Supervise QC operations, including testing, inspections, and documentation
Ensure that raw materials, in-process products, and final products meet established quality specifications
Assist in the development of quality control methods, equipment, and standard operating procedures (SOPs)
Investigate and resolve quality issues, including non-conformance reports (NCRs) and corrective action plans (CAPAs)
Drive initiatives to improve quality processes, reduce defects, and enhance product reliability
Collaborate with cross-functional teams (e.g., operations, R&D, and supply chain) to identify and implement process improvements
Stay updated on industry trends and technologies to maintain competitive quality standards
Mentor the QA/QC teams, fostering a culture of accountability and excellence
Provide training and resources to ensure team members are skilled in quality practices and tools
Conduct root cause analyses to address quality issues and implement preventive measures
Develop risk management strategies to mitigate quality-related issues
Participate in quality-related matters during customer and regulatory audits
Additional duties and responsibilities as assigned, including but not limited to continuously growing in alignment with the Company’s core values, competencies, and skills.