QC Manager - Swing Shift 2nd/ 3rd
About The Position
Dollar Tree is looking for an experienced Quality Control Manager to join our team in our Joliet, IL distribution center and contribute to its continued success. The Quality Control (QC) Manager at Dollar Tree works in a busy distribution center. The primary responsibility is to supervise the QC function throughout all areas of the distribution center and across all shifts. This includes ensuring inventory accuracy, the quality of the logistics process, and compliance with written policies and procedures. They do this while overseeing a team of QC associates in a 24/7/365 operation. What you’ll be doing-- Essential Job Functions/Key Responsibilities:
Requirements
- High School diploma or equivalent required; Bachelor’s degree in a related field is preferred
- Minimum of three (3) years’ experience in material handling and/or logistics experience with a concentration in physical inventory management
- Strong personnel management/supervisory experience with a history of motivating and developing a team
- Strong inventory systems background with knowledge of WMS systems such as Manhattan.
- Strong leadership/managerial experience
- Strong administrative, organizational, and communication (verbal and written) skills
- A strong competency in statistical analysis with the ability to think analytically gathering and interpreting information to develop, recommend, and implement solutions
- Requires rapid and thorough independent decision making and creative problem-solving skills, good judgment, as well as the ability to accept personal and departmental accountability for areas of responsibility
- Required PC skills: MS Office to include Word, PowerPoint, Outlook, Access, and strong Excel skills to include: V-lookup, pivot tables, queries, and report building
Responsibilities
- Ensure inventory accuracy through a cycle count process in cooperation with finance and operational requirements
- Perform all necessary audits for ensuring store support from the weekly store order delivery
- Function as a systems specialist for the warehouse management system (WMS) and serve as the liaison to the Support Center logistic managers for needs of the DC
- Act as the DC’s on call person for WMS related issues and user troubleshooting, problem solving, and training
- Assist in the training of associates for system related needs in the WMS application
- Supervise assignments and job scope for QC associates at the DC
- Report development of controls and procedures for quality and accuracy to the DC ICC manager and all members of management as deemed needed.
- Interact with facility management to ensure quality needs are met
- Take part in the talent acquisition (interview & make hiring decisions) and talent management (train, evaluate, and develop) processes for the team
- Carry out required disciplinary actions and/or recommend termination of employment as appropriate in conjunction with the GM and HR manager
- Share and provide appropriate information to the team and anticipate information needs of associates
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
