QA Specialist

Speak•San Francisco, CA

6h•Hybrid

About The Position

We are seeking a detail-oriented and proactive QA Specialist to join our Quality Assurance team on a 6‑month contract basis with the potential to convert to full-time employment. You will design and execute test plans, identify defects, analyze QA metrics, and work directly with the development and product teams to ensure reliable, user-friendly solutions. The ideal candidate excels in hands-on testing, demonstrates attention to detail, understands QA methodologies, and drives continuous improvement in a dynamic environment.

Requirements

3+ years of industry experience in mobile QA, with strong hands-on testing and debugging of user-facing applications on both iOS and Android
Proficiency testing asynchronous mobile flows, such as network requests, streaming updates, and background tasks, covering edge cases like timeouts, retries, and offline/online transitions
Experience validating mobile analytics instrumentation, including funnels, retention events, and experiment exposure or assignment
Ability to design and execute test plans for experiments and feature flags, ensuring correct bucketing, guardrails, and safe rollout/rollback behavior
Experience applying network and device throttling to surface performance and reliability issues under real-world conditions
Ability to diagnose and debug flaky mobile tests, particularly those caused by concurrency, threading, or reactive pipelines (e.g., race conditions or subscription timing issues)
Approaches testing with an end‑to‑end user journey mindset, surfacing UX friction and awkward flows alongside functional bugs.
Strong grasp of product development and release processes, with experience using modern QA methodologies and tools.
Self-sufficient and comfortable with ambiguity, able to adapt quickly and communicate clearly in async workflows.
Able to work from the SF HQ 3 days per week

Nice To Haves

Testing exposure to ASR and AI/ML-powered mobile functionality
Working knowledge of test automation tools, including AI-powered testing or using AI agents to generate and maintain test cases

Responsibilities

Test Planning and Execution: Analyze requirements and specifications to develop effective test strategies.
Design, execute, and maintain test plans and cases for comprehensive coverage.
Conduct functional, regression, performance, analytics, and design testing.
Document and track defects using a test management system and issue tracker like Linear.
Act as an owner: Collaborate with developers, product managers, QA teammates, and other stakeholders to resolve issues pre-release.
Triage and groom bug reports for your features, and collaborate with Product Ops on issue management
Maintain a high-quality bar for mobile releases, including clear go/no-go recommendations and follow-through on critical issues.
Consistently optimizing: Maintain comprehensive documentation of testing activities, test cases, and reports.
Work with QA teammates, Engineers, and Product teams to identify challenges and improve QA workflows.
Utilize QA automation tools to streamline testing and reduce manual regressions where appropriate.
Maintain and interpret quality metrics (for example, defect trends, escape rates, test coverage) to drive improvements in release quality and speed.