QA Specialist II

Duolingo•New York, NY

2h•Onsite

About The Position

Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in! At Duolingo, you’ll join a team that cares about finding innovative solutions to complex technical problems, running countless experiments (300+ at a time!) with our massive user base to make data-driven decisions, and educating our users and employees alike. You’ll have limitless learning opportunities, mentorship and collaboration with world-class minds, and a variety of projects with large scopes — while doing work that’s both fun and meaningful. Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world. About the role Duolingo is the most popular language-learning application, with over 500 million learners and millions of exercises completed every day. As part of our growing engineering organization, you’ll work embedded in product teams to uphold a fun, effective, and reliable learning experience. You will partner closely with product managers, engineers, and designers to deeply understand our features, uncover issues early, and champion quality on behalf of our learners.

Requirements

BA/BS degree in a related field or equivalent work experience
2+ years of experience in software quality assurance or a closely related field
Ability to relocate to New York, NY
Excellent written and verbal communication skills, with the ability to articulate issues and risks to technical and non-technical partners
Knowledge and hands-on experience in manual testing, including regression, exploratory, and functional testing for mobile and web applications
Experience and expertise in QA processes and UI/UX testing (web and mobile)
Strong organizational and problem-solving skills, with attention to detail and consistency
Ability to work both independently and as part of a team while handling multiple priorities
Basic familiarity with the Duolingo app and a passion for delivering a delightful learner experience

Nice To Haves

3+ years of QA experience working on commercial software products
Familiarity with basic automation tools, lightweight scripting, or AI-assisted testing tools, even if not a primary responsibility
Experience working with distributed teams or supporting multiple product surfaces simultaneously
Demonstrated ability to manage small QA projects, coordinate test plans, or influence workflow improvements and cross-team collaboration
Experience working in gaming, interactive media, or similar domains where polish, responsiveness, and user delight are critical
Knowledge of accessibility guidelines for mobile and web experiences

Responsibilities

Own the end-to-end verification of new features from scoping to release, including regression, exploratory, and acceptance testing across iOS, Android, and Web
Perform sanity checks against Duolingo release and branch builds, and validate fixes before and after deployment
Develop clear, reproducible bug reports and partner with engineers to isolate root causes and ensure timely resolution
Maintain deep product expertise and serve as a go-to resource for teammates seeking clarity on expected behavior, edge cases, or learner experience
Proactively identify quality risks, propose mitigation strategies, and influence product decisions that improve stability and usability
Tenaciously prioritize test efforts across multiple teams, ensuring we focus on the areas that matter most for learner impact
Advocate for Duolingo learners by evaluating features not only for correctness but for clarity, delight, and overall usability
Contribute to evolving QA processes, documentation, and standards that help engineering teams move faster with confidence
Collaborate closely within cross-functional teams, communicating clearly and managing expectations in a fast-paced environment

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