QA/QC Data Analyst (OPA2)

State of Oregon•Salem, OR

1d•$5,749 - $8,491•Hybrid

About The Position

The Oregon Public Defense Commission (OPDC) is seeking a detail oriented and collaborative QA/QC Data Analyst to join our Research and Data team. In this critical role, you will help ensure the accuracy, integrity, and reliability of the data that drives OPDC’s strategic contracting, policy development, and legislative advocacy efforts. If you are committed to data excellence and thrive in a collaborative, equity-centered environment, we encourage you to apply! Position: QA & QC Data Analyst (OPA2) This recruitment will be used to establish a list of qualified applicants to fill the current vacancy and may be used to fill future vacancies as they occur. This is a hybrid position requiring the selected candidate to work in the office three days/week. Location: Salem, Oregon Salary Range: $5,749 - $8,491 What’s in it for you You will be a part of an innovative and strategic group of professionals and enjoy a competitive salary and benefits package! OPDC supports and encourages work/life balance and overall wellness and offers a generous benefits package including, employer-paid health insurance, vacation, and sick leave, eleven paid holidays, three paid personal days, flexible spending accounts, and an employer contribution retirement plan (PERS). The posted salary range is the total possible range for the classification. If you are already a participating PERS member or once you become PERS eligible, the salary range will increase by 6%. The top candidate will be screened through a Pay Equity process that evaluates various factors. Please see the Pay Equity website for more information. The research and data staff ensures that OPDC’s work is clearly understood by internal staff, state leaders, and public defense providers, and that agency decisions are grounded in equitable, evidence-based research. This position focuses on quality assurance and quality control for all data received and entered into agency databases. It monitors data entry, follows up with other sections to correct errors or incomplete information, and tracks progress to completion. The research and data team supports all program areas, providing analysis that guides agency decision-making. Additionally, the team leads data-sharing efforts across state agencies, courts, and partner organizations to improve equitable outcomes for vulnerable Oregonians.

Requirements

A bachelor’s degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science, or any degree demonstrating the capacity for the knowledge and skills; and two (2) years of professional-level evaluative, analytical, and planning work.
Any combination of experience and education equivalent to five (5) years of experience that typically supports the knowledge and skills for the classification.
Analytical Skills: Ability to demonstrate strong analytical skills to interpret complex datasets, validate information across multiple sources, and support data-driven decision-making.
Attention to Detail & Quality Focus: Maintain high standards of accuracy across documentation, compliance, and system improvements.
Technical & System Proficiency: Utilize database systems effectively, perform user acceptance testing, identify system issues, and collaborate with development teams to implement improvements.
Problem-Solving & Process Improvement: Diagnose data discrepancies and processing issues, conduct root-cause analyses, and recommend process or system enhancements to prevent future errors.
Effective Communication: Communicate clearly and professionally with public defense providers, internal teams, and leadership through written correspondence, reporting, and presentations.
Collaboration & Relationship Building: Foster positive working relationships with internal and external stakeholders, contributing to collaborative problem-solving and shared quality improvement goals.
Adaptability & Initiative: Proactively take on new tasks, assist colleagues, and adjust to evolving workflows and systems to support efficient and accurate agency operations.
Commitment to Equity & Inclusion: Promote a respectful, inclusive, and harassment-free work environment by valuing diverse perspectives and demonstrating cultural competence in all interactions.

Responsibilities

Quality Assurance & Quality Control This role develops, analyzes, and evaluates data to support OPDC’s strategic work in contracting, policy development, and legislative advocacy while ensuring the accuracy and integrity of caseload and agency data. It manages caseload reporting processes, performs extensive quality assurance and quality control, audits and corrects data issues, and collaborates with the research and application development teams to test system updates and resolve data-processing problems. The position also recommends system improvements, maintains documentation and process manuals, and responds to inquiries from public defense providers.
Report Development This position assists in preparing and delivering management presentations and contributes to developing standardized statistical reports.
Relationship Management The person in this position supports effective teamwork by assisting colleagues and supervisors and collaborating with stakeholders to resolve data discrepancies and improve quality across agency divisions. It emphasizes building strong, positive relationships with internal and external partners through constructive participation in projects and problem-solving. The position also contributes to a respectful, productive, and inclusive workplace that values diversity and maintains a discrimination and harassment free environment.