QA Project Manager II- Operations

Lonza, Inc. • Portsmouth, NH

33d • Onsite

About The Position

Join our Quality Operations team and play a key role in ensuring compliance and building strong partnerships with our customers. In this role, you will manage quality-related processes, lead customer meetings, and drive continuous improvement initiatives that support life-changing therapies.

Requirements

• Bachelor's degree in a scientific field or equivalent experience
• 5-10 years in GMP environments and quality assurance
• Strong understanding of compliance and regulatory requirements
• Excellent organizational and analytical skills
• Ability to manage multiple priorities in a dynamic environment
• Effective communication and relationship-building skills
• A proactive, detail-oriented mindset with a focus on quality

Responsibilities

• Serve as the primary QA liaison for assigned customers
• Manage change controls, deviations, investigations, and CAPAs
• Lead Joint Quality Team meetings and track action items
• Review and approve quality documents, including agreements and batch records
• Support customer audits and ensure compliance with data integrity principles
• Collaborate with internal teams to resolve quality issues
• Track and present customer metrics and KPIs

Benefits

• An agile career and dynamic working culture
• An inclusive and ethical workplace
• Competitive compensation programs that recognize high performance
• Medical, dental, and vision insurance
• Opportunities for professional growth and development

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services
• Number of Employees: 5,001-10,000 employees