QA Project Manager II- Operations

Lonza • Portsmouth, NH

1d • Onsite

About The Position

Join our Quality Operations team and play a key role in ensuring compliance and building strong partnerships with our customers. In this role, you will manage quality-related processes, lead customer meetings, and drive continuous improvement initiatives that support life-changing therapies. What you will get: An agile career and dynamic working culture An inclusive and ethical workplace Competitive compensation programs that recognize high performance Medical, dental, and vision insurance Opportunities for professional growth and development Our full list of global benefits can be found here: https://www.lonza.com/careers/benefits

Requirements

• Bachelor’s degree in a scientific field or equivalent experience
• 5–10 years in GMP environments and quality assurance
• Strong understanding of compliance and regulatory requirements
• Excellent organizational and analytical skills
• Ability to manage multiple priorities in a dynamic environment
• Effective communication and relationship-building skills
• A proactive, detail-oriented mindset with a focus on quality

Responsibilities

• Serve as the primary QA liaison for assigned customers
• Manage change controls, deviations, investigations, and CAPAs
• Lead Joint Quality Team meetings and track action items
• Review and approve quality documents, including agreements and batch records
• Support customer audits and ensure compliance with data integrity principles
• Collaborate with internal teams to resolve quality issues
• Track and present customer metrics and KPIs

Benefits

• An agile career and dynamic working culture
• An inclusive and ethical workplace
• Competitive compensation programs that recognize high performance
• Medical, dental, and vision insurance
• Opportunities for professional growth and development

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees