QA Coordinator - Full time - Day shift

Meritus Health External•Hagerstown, MD

About The Position

The QA Coordinator is responsible for supervising the laboratory's quality assurance initiatives, ensuring compliance with key performance indicators, and maintaining adherence to all regulatory requirements. All duties must be performed in accordance with established policies, procedures, and standards, and must meet the criteria mandated by accrediting and licensing agencies. This role requires effective communication to support smooth day to day operations, as well as the ability to build productive working relationships with laboratory departments, hospital departments, employees, and guests. The QA Coordinator fosters a positive and cooperative work environment and evaluates activities across the pre analytic, analytic, and post analytic phases of the laboratory workflow.

Requirements

Associates Degree in Medical Technology, Biology, or Chemistry required
Five years of clinical laboratory testing experience required
Current MT or MLS certification required
If hired into the QA Coordinator position prior to March 1, 2021, MLT certification is accepted
Knowledge of the principles and practices of laboratory operations
Demonstrated knowledge of laboratory regulatory standards
Demonstrated knowledge of quality control principles and their application
Strong organizational skills
Effective oral and written communication skills

Nice To Haves

Bachelors Degree in Medical Technology, Biology, or Chemistry preferred
Previous experience with quality assurance is preferred

Responsibilities

Communication Communicates effectively and appropriately
Uses sound judgment regarding what information to share, with whom, and through which method
Speaks clearly and credibly, selecting the right tone for the situation and audience
Listens actively and allows others to express their viewpoints
Data Collection and Analysis
Seeks, collects, and synthesizes information from a variety of stakeholders and sources
Clearly documents information and validates data accuracy
Resolves inconsistencies by seeking additional resources when needed
Objectively analyzes data to determine whether it supports intended goals or outcomes
Resource and Support
Serves as a key resource to employees at all levels
Maintains a consistent and professional approach to inquiries
Supports all process improvement initiatives within the laboratory
Provides data and analysis to demonstrate the effectiveness of improvement efforts
Decision Making and Information Management
Uses information from oral, written, and electronic sources to make appropriate decisions
Provides documentation when applicable
Demonstrates sound judgment through timely referral of information
Uses technology efficiently to manage information
Serves as the primary laboratory resource for creating and generating reports within the electronic health record system
Monitors key performance indicators and reports status to laboratory management
Teamwork and Collaboration
Creates an environment that encourages teamwork and removes barriers to collaboration
Shares skills and knowledge with others
Represents the laboratory on Meritus Health interdepartmental committees, councils, and working groups
Technical Skills
Possesses the technical skills and systems knowledge required to perform essential tasks
Demonstrates willingness and ability to train or coach others in areas of technical expertise

Benefits

health, dental, and vision insurance available starting the 1st of the month following date of hire, along with life insurance, & short and long-term disability coverage
Paid Time Off begins accruing from day one
401k plan
education assistance program
employee assistance program
employees working evening, night, or weekend shifts may be eligible for a shift differential

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