QA Associate

ActalentFort Lauderdale, FL
28d$25 - $26Onsite

About The Position

We are seeking a dedicated Quality Assurance Specialist to ensure that all product quality complaints are handled efficiently and in accordance with our rigorous company procedures. This role involves collaborating with external partners and internal departments to conduct thorough root cause analyses and enhance procedural compliance.

Requirements

  • Proficiency in quality assurance and data entry.
  • Experience with Electronic Quality Management Systems such as TrackWise, Master Control, Veeva.
  • Ability to use Microsoft Word and Excel effectively.

Nice To Haves

  • Associate's Degree in a Scientific Field.
  • Good understanding of current regulatory requirements related to market complaints.
  • Strong working knowledge of market complaints and root cause analysis processes.
  • Excellent technical writing skills with a strong command of the English language.

Responsibilities

  • Ensure all product quality complaints are properly initiated, investigated, and responded to following company procedures.
  • Work with external partners and customers to gather necessary information for robust root cause analysis.
  • Collaborate with functional departments to identify additional procedural controls for compliance improvement.

Benefits

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Industry

Administrative and Support Services

Education Level

Associate degree

Number of Employees

1,001-5,000 employees

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