Purchasing Agent

OfficeLuv•Chicago, IL

1d•$20•Remote

About The Position

About You: You believe in creating the best possible customer experience You are able to successfully multitask You are incredibly detailed, love organization, and are driven by results You like working independently and are resourceful You are analytical and like to follow a well-defined system, but aren’t afraid to go off script and improvise when necessary You're personable, professional, and positive You have great communication skills and are comfortable interacting with vendors, customers, and account managers on a regular basis You have a flexible demeanor You are punctual, responsible, and willing to learn new things You believe that things can always be improved and never stop looking for ways to get better

Requirements

Experience with online purchasing and data entry in a variety of software systems
Good verbal and written communication skills
Proficient in Microsoft Excel / Google Sheets

Responsibilities

Fulfill orders on behalf of customers for a variety of products across a variety of vendors
Place purchase orders with suppliers, schedule deliveries, and manage logistics
Create and maintain accurate product listings in our catalog
Adhere to documented standards around approved items, pricing, and vendors
Verify purchase orders and acceptable vendors by comparing items/vendors requested to the catalog; clarify unclear items; recommend alternatives
Foster and maintain strong relationships with Operations, Sales, Customer Success, and Finance
Communication through customer support channels regarding issues and the resolution of orders
Proactively contact vendors on occasion to ensure on-time deliveries, resolve stockouts, and address other problems.
Verify receipt of items by comparing tracking information to customer feedback; resolve shipment errors with suppliers.
Assist and contribute to process improvement projects within the department and across the organization