Pumps Field Service Manager

DistributionNOW•Midland, TX

18h

About The Position

At DNOW, we believe our associates are the best in the business. We value and reward hardworking, creative, and dedicated employees that desire to be part of a team committed to outstanding customer service. START YOUR CAREER NOW. The Pump Field Services Manager is responsible for successful installations of all Fiberglass piping related tasks. Oversees all property, personnel and co-ordination of inventory and job operations in the area.

Requirements

High School Diploma or equivalent work experience
6+ years of experience in composite piping installation
General understanding of composite piping systems
Proficient verbal and written communication skills
Ability to communicate effectively with diverse group including customers, managers, contractors and pipeline personnel
Basic computer/laptop skills
Must be able to physically lift up to 40 lbs.
Must have current and valid driver’s license and acceptable MVR record at all times
Ability to work and drive in all weather conditions
Ability to travel
Thorough understanding of all company safety and environmental policies and practices
Ability to think quickly in emergency type of situations on job sites

Responsibilities

Manages and supports all facets of operations to insure all internal processes and daily work requirements are fulfilled each day.
Manages all installation, repair, maintenance and test tasks.
Understand and oversee Profit/Loss Reports.
Assist in job action planning with customers on job sites.
Comprehend customer requirements and make appropriate recommendations/briefings within capabilities.
Manage and control fiberglass inventories.
Assists in the processing of orders and expediting open orders.
Cooperate with technical team and share information across the organization.
Provide service and customer support during field visits or dispatches.
Work effectively with other field technicians to ensure quality operations at all times.
Tie workflow to schedule.
Produce timely and detailed field reports.
Build positive relationships with customers.
Resolves issues as necessary.
Interact with internal and external customers of all levels.
Follow all company field procedures and protocols.
Document processes.
Perform various other duties as assigned.