PubSec Field Inside Account Executive

SHI International Corp.•Dallas, TX

3d•$50,000 - $75,000•Hybrid

About The Position

The PubSec Field Inside Account Executive’s purpose is to build a book of business and sell to SHI’s customers within an assigned territory within the Public Sector. The PubSec Field Inside Account Executive will profile accounts through cold calling and prospecting while developing and maintaining customer relationships in their territory. This position is a hybrid position, which is required to report part-time to the North Texas office, minimum 3 days per week.

Requirements

Minimum Bachelor’s Degree or equivalent work experience
Minimum 2 years of Customer Service and/or Inside Sales experience
Ability to cold call and create new business opportunities - Basic
Ability to grow existing customer relationships - Basic
Ability to learn new concepts and processes quickly - Basic
Proficiency in customer outreach and delivering tailored customer service solutions - Basic
Proficiency in Microsoft Office Tools - Basic
Proficiency in project management - Basic
10% of in-market travel as needed

Responsibilities

Conduct cold calling and prospecting to identify potential customers.
Establish and nurture relationships via email and phone within assigned books of business.
Assist customers in selecting, deploying, and managing various aspects of their IT environment.
Address client concerns and make recommendations to help them achieve their objectives.
Quote and place orders based on customer requests.
Grow existing active buying accounts by managing projects through the entire sales cycle.
Meet or exceed monthly and quarterly production quotas.
Proactively schedule and facilitate customer meetings with SHI internal resources.
Acquire and manage the IT needs of medium to large businesses, ensuring a best-in-class customer experience.
Collaborate and co-sell with SHI internal resources to resolve customer inquiries and offer solutions to IT challenges.