PubSec Field Inside Account Executive - Premier Government
About The Position
Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy: Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S. Continuous professional growth and leadership opportunities. Health, wellness, and financial benefits to offer peace of mind to you and your family. World-class facilities and the technology you need to thrive – in our offices or yours. The PubSec Field Inside Account Executive’s purpose is to build a book of business and sell to SHI’s customers within an assigned territory within the Public Sector. The PubSec Field Inside Account Executive will profile accounts through cold calling and prospecting while developing and maintaining customer relationships in their territory. This position is either remote or hybrid, which is required to report part-time to the North Texas office, minimum 3 days per week.
Requirements
- Ability to cold call and create new business opportunities - Basic
- Ability to grow existing customer relationships - Basic
- Ability to learn new concepts and processes quickly - Basic
- Proficiency in customer outreach and delivering tailored customer service solutions - Basic
- Proficiency in Microsoft Office Tools - Basic
- Proficiency in project management - Basic
- Minimum Bachelor’s Degree or equivalent work experience
- Minimum 2 years of Customer Service and/or Inside Sales experience
- 10% of in-market travel as needed
Responsibilities
- Conduct cold calling and prospecting to identify potential customers.
- Establish and nurture relationships via email and phone within assigned books of business.
- Assist customers in selecting, deploying, and managing various aspects of their IT environment.
- Address client concerns and make recommendations to help them achieve their objectives.
- Quote and place orders based on customer requests.
- Grow existing active buying accounts by managing projects through the entire sales cycle.
- Meet or exceed monthly and quarterly production quotas.
- Proactively schedule and facilitate customer meetings with SHI internal resources.
- Acquire and manage the IT needs of medium to large businesses, ensuring a best-in-class customer experience.
- Collaborate and co-sell with SHI internal resources to resolve customer inquiries and offer solutions to IT challenges.
Benefits
- Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
