About The Position

Are you a self-starter and enjoy working on a team? We are looking for a Public Area Attendant who's interested in learning about the hospitality industry, is organized, able to work in fast-paced environments and has a strong sense of urgency. He or she should possess strong communication skills, have a friendly and kind demeanor towards colleagues and guest, and who can think outside the box! If this is you, apply now! This position is a full-time non-exempt onsite position that reports to the Housekeeping Manager. Dr Wilkinson's Dr. Wilkinson’s Backyard Resort and Mineral Springs is an iconic resort and spa destination located in the heart of the charming town of Calistoga, offering time-honored mud bath and spa treatments, healing mineral pool soaks, and the best of Calistoga right outside its doors. The transformed resort honors its iconic past while looking toward the future with a new mid-century inspired design, 50 completely refreshed guestrooms, a brand-new restaurant with indoor and outdoor seating, a completely re-imagined spa, and the same proven mud bath treatments first shared with the world over 65 years ago. Best-in-class yet playful and approachable, the spa will make the art of mud bathing accessible for all. Who We Are Recognized as a Top Workplace in The Washington Post and Philadelphia Inquirer. Passionate – about hospitality and fostering an environment where associates will thrive. Culture driven – dedicated to respect, teamwork, an entrepreneurial spirit, and the drive to succeed. Unique - we encourage our associates to express themselves and their individual talents. We celebrate diversity and are committed to equity and inclusion. Innovators – we are a lifestyle hotel management company that is constantly evolving. We are open minded individuals who embrace change. A growing team looking to expand with authentic and genuine individuals who recognize the importance of team engagement. A company that has a culture of promoting from within.

Requirements

  • Passion for hospitality and providing excellent guest service. This enthusiasm will be apparent from speaking with you.
  • Exceptional communication skills both verbal and written.
  • Open availability required.
  • Must be prepared to work various shifts (for example: 7-3:30 pm, 2:30-11pm, weekdays, weekends, holidays).

Responsibilities

  • Maintain cleanliness in all Hotel public spaces including food and beverage outlets
  • Process linen, terry, and other materials in laundry.
  • Support housekeepers by stocking linen closets and ensure they have all the supplies needed.
  • Keep storage areas clean and organized.
  • Act as liaison between front office, engineering, and F&B outlets for the housekeeping department.
  • Respond to guest requests in a timely and professional manner.

Benefits

  • Generous health, dental and vision insurance, plus 401K.
  • Access to free virtual fitness classes and discounted in-person memberships
  • Generous PTO + paid holidays
  • Paid Parental Leave
  • Tuition reimbursement opportunities – when you grow, we grow!
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