Public Services Librarian for Programs

La Grange Public Library•La Grange, IL

30d•Hybrid

About The Position

Under the supervision of the Public Services Manager, Public Services Librarian provides a positive and welcoming experience for patrons and assists with their information needs through excellent customer service that enhances their library experience. The Public Services Librarian engages with the community through programs, collections and services that meet patron needs and facilitate their use of library services.

Requirements

Knowledge of current library theories, issues, practices, and trends
Ability to establish and maintain effective working relationships with staff, vendors and the public
Ability to exercise effective and appropriate judgment and independent decision-making
Ability to remain calm and resolve issues in difficult situations
Problem solving skills to assist in determining priorities and finding timely solutions to patron concerns
Ability to adapt and respond positively to changing work situations and environments
Ability to use good judgment to prioritize tasks to solve problems and produce accurate work in a timely manner
Adept at operating a personal computer, PC applications, and electronic resources as used in libraries
Familiarity with new and emerging technologies used in libraries and ability to learn and assist others with them
Ability to interpret library policies, objectives and services for community groups, educational leaders, other organizations, and the general public
Proficient use of business English, spelling, punctuation, grammar, and concepts to communicate effectively in a variety of formats
Master of Library Science from an ALA-accredited institution or equivalent work experience
At least one (1) year of work experience in a public service environment
Commitment to continuous improvement and self-directed learning

Nice To Haves

Experience working in a public library preferred

Responsibilities

Conduct reference interviews to identify and fulfill the information needs of patrons through use of available resources, including referrals to other agencies where appropriate.
Instruct and guide patrons in the use of library resources, including resolving technology issues when accessing library resources
Collection Management responsibilities for assigned areas and participation in our Collection Management Committee
Participate in the development, delivery and evaluation of programs, services and other activities that meet the needs of people of diverse backgrounds and interests
Engage with the community through participation in outreach/inreach events, organizations, groups, and other initiatives in order to inform the development of library programs, collections and services.
Promote awareness, interest and use of the collection and services.
Participate in community-wide associations and development opportunities for the purpose of generating potential new services
Act as Person-in-Charge.
Interpret and enforce library policies and procedures and resolve customer concerns.
Other responsibilities and duties as assigned