Public Sector Engagement Manager
About The Position
This organization is advancing the application of artificial intelligence and machine learning to the most critical challenges in national defense and public sector operations. As a member of the Public Sector Delivery team, you will ensure government and defense customers achieve mission success through exceptional implementation, integration, and long -term partnership. You’ll serve as both strategist and operator—owning account plans, driving delivery, and ensuring seamless collaboration across engineering, operations, and client stakeholders. The ultimate goal: deliver measurable, repeatable value in support of U.S. national security AI/ML objectives.
Requirements
- Active Top Secret security clearance
- Minimum 5 years of professional experience, including customer -facing roles in technical program management, government services, or professional engagement management
- Solid understanding of machine learning operations (MLOps) and strong aptitude to master generative AI workflows
- Demonstrated success managing multi -stakeholder relationships and complex technical programs
- Proven track record of analytics -driven problem solving and structured project execution
- Excellent written and verbal communication skills
- Collaborative, cross -functional work style with strong initiative and follow -through
- Willingness to travel up to 25%
Nice To Haves
- Experience in defense technology, AI companies, or dual -use innovation environments
- Proficiency in Python, SQL, or similar programming languages
- Deep understanding of ML operations for generative AI workflows
- Background in modeling, simulation, or wargaming
- Prior experience supporting or delivering technology to U.S. government or defense customers
Responsibilities
- Manage customer relationships from senior executives to technical end users, ensuring alignment and mission impact
- Lead onboarding and implementation, overseeing operational success and ensuring projects deliver against objectives
- Drive cross -functional collaboration with internal teams to deliver cutting -edge AI/ML solutions and resolve technical issues
- Identify risks and preempt challenges, maintaining long -term customer satisfaction and contract health
- Develop scalable frameworks that make customer success repeatable across the organization
- Partner with client teams to understand operational and technical pain points, advocating for improvements with internal engineering resources
- Engage directly with customer technical teams, providing hands -on support for AI/ML deployment, troubleshooting, and user adoption
Benefits
- Equity participation for eligible roles
- Comprehensive health, dental, and vision insurance
- Retirement plan and learning & development stipend
- Generous PTO and parental leave
- Additional benefits such as commuter support or remote work flexibility
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
