Public Safety & Transportation Administrative Assistant & Receptionist | Full-Time | Miami Beach Convention Center

Oak View Group•Miami Beach, FL

30d•$22 - $24•Onsite

About The Position

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet . Position Summary The Public Safety & Transportation Administrative Assistant & Receptionist provides administrative support to the Public Safety & Transportation Department at the Miami Beach Convention Center and City Center Campus (including Collins Canal Park, Rum Room, and Venu). This role supports daily public safety and transportation operations by assisting with call routing, visitor processing, access requests, scheduling support, and routine clerical tasks. Under the direction of the Director of Public Safety & Transportation, the position also helps maintain accurate records, support compliance tracking, and ensure documentation and workflow processes are organized, timely, and aligned with operational needs. This role pays an hourly rate of $22.00-$24.00 Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays) This position will remain open until February 27, 2026. About the Venue The award-winning Miami Beach Convention Center (MBCC) welcomes meeting and event planners, exhibitors and attendees to Miami Beach and Miami. Reimagined following a $640-million-dollar renovation, the MBCC provides a world-class, state-of-the-art event venue for exceptional conferences, conventions, tradeshows, and meetings. The new 800-room, connected Grand Hyatt Miami Beach, is under development and slated to open in late 2027. A LEED Silver certified green building, the venue includes a magnificent Grand Ballroom, 500,000 square feet of flexible exhibition halls, 4 junior ballrooms, outdoor terraces & parks, and 84 breakout rooms. The MBCC’s immediate proximity to lively South Beach, Lincoln Road, Ocean Drive, and many other Miami Beach cultural arts attractions make it an ideal venue for your next event.

Requirements

High school diploma or GED required.
Two (2) years of administrative, operational support, or office coordination experience, preferably in public safety, security, venue operations, emergency management, transportation operations, or a compliance-driven environment.
Knowledge of relevant safety, security, and transportation procedures and protocols.
Strong organizational and administrative skills.
Ability to prepare clear and concise reports, correspondence, and documentation.
Skill in the use of computerized spreadsheets, databases, and word processing software.
Ability to work effectively under pressure and meet multiple deadlines.
Excellent communication and interpersonal skills.
Ability to maintain confidentiality and demonstrate sound judgment in sensitive situations.
Strong analytical and problem-solving abilities.
Ability to represent oneself and the company in a professional manner.
Versed in office and administrative procedures and business etiquette.
Ability to work independently or collaboratively as part of a team.
Professional appearance.
Demonstrated proficiency with Microsoft Office Suite (MS Word, MS Excel, MS PowerPoint, MS SharePoint, and MS Outlook), internet, and familiarity with a variety of office equipment.
Valid driver’s license required.
The employee is required to be mobile within the Convention Center & Campus; and maneuver throughout the Convention Center & Campus facility to attend meetings, briefings, and photo or video shoots.
The employee must occasionally lift and/or move up to 25 pounds.
All employees in this position are expected to work in person at the Miami Beach Convention Center.
Must have the ability to remain available 7 days per week, work long and irregular hours that may vary due to functions and may include days, evenings, weekends, and holidays.
To reflect the professionalism and high standards expected by our guests, clients, and community, all employees, particularly those in leadership and guest-facing roles, are expected to maintain a polished, business-appropriate appearance. This includes neat, professional attire suited to the position and consistent grooming and hygiene.
All team members should present themselves in a manner that reinforces their leadership role and upholds the image of the venue at all times.

Nice To Haves

Ability to speak fluently in both English and Spanish, preferred.
Experience with safety reporting systems, access control, and incident management platforms preferred.

Responsibilities

Answer and route incoming calls, greet visitors, assist with inquiries, and maintain a professional front desk environment.
Process visitor access requests, issue temporary passes, and log guest/vendor activity.
Receive, sort, and distribute mail, deliveries, and messages.
Assist with scheduling tasks including roster distribution, meeting coordination, calendar updates, and sign-in/sign-out tracking.
Prepare and route correspondence, internal communications, notices, and follow-up reminders as directed by leadership.
Organize and maintain departmental records including SOPs, post orders, incident logs, access documentation, inspection reports, and training files.
Ensure proper document formatting, version control, filing accuracy, and accessibility in SharePoint or designated platforms.
Perform accurate data entry for operational, transportation, safety, access, and compliance documentation.
Assist with maintaining OSHA-required documentation including inspection records, injury/illness logs, training compliance records, near-miss reports, and corrective action tracking.
Support the preparation of operational and safety reports, summaries, dashboards, and event-related documentation under supervisor direction.
Provide administrative support during major events, drills, briefings, and inspections, including assembling materials, packets, and sign-in documentation.
Assist with procurement and vendor coordination tasks including processing purchase orders, tracking invoices, updating vendor records, and collecting Certificates of Insurance.
Coordinate routine communication with internal departments, external partners, and approved vendors as assigned.
Maintain confidentiality and ensure sensitive records, communications, and compliance files are handled appropriately.
Perform additional administrative or clerical duties as required to support operational readiness and departmental functions.