Dental Receptionist @ Miami Beach Dental Center
About The Position
We are seeking an experienced and highly motivated Dental Receptionist to join our Miami Beach team. The ideal candidate will bring strong dental knowledge, excellent communication skills, and the ability to thrive in a fast-paced environment. Qualifications & Requirements: Minimum 2 years of dental office experience Bilingual (English/Spanish) required Strong insurance verification and benefits knowledge Ability to multitask, prioritize, and work efficiently under pressure Skilled in answering phones, scheduling, and assisting patients with appointments Excellent customer service, professionalism, and teamwork Attention to detail and ability to follow established processes Friendly, positive attitude with a commitment to exceptional patient care If you are a dedicated Patient Service Representatives looking to advance your career in a modern, patient-centered practice, we invite you to apply by submitting your CV. Be part of our journey to shape the future of dentistry. Apply today to join our mission-driven team!
Requirements
- Minimum 2 years of dental office experience
- Bilingual (English/Spanish) required
- Strong insurance verification and benefits knowledge
- Ability to multitask, prioritize, and work efficiently under pressure
- Skilled in answering phones, scheduling, and assisting patients with appointments
- Excellent customer service, professionalism, and teamwork
- Attention to detail and ability to follow established processes
- Friendly, positive attitude with a commitment to exceptional patient care
- Experience working in a dental office required
- Knowledge of insurance plans (HMO/PPO)
- Experience answering telephone
- Must have exceptional customer service skills
- Must be bilingual (English & Spanish)
Responsibilities
- Greet patients and provide a welcoming experience
- Answer incoming calls and assist with scheduling, confirmations, and patient inquiries
- Verify insurance eligibility and accurately enter information into the system
- Collect co-pays and ensure accurate patient check-in/check-out procedures
- Support providers and office manager with daily administrative tasks
- Maintain an organized and efficient front office work-flow
- Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
- Respond to patient questions and or concerns according to DCA Policies
- Answering Telephones
- Scheduling Appointments
- Maintaining Appointment Book
- Confirming Appointments
- Follow up on no shows/cancellation of Appointments
- Register Patients on sign in sheet
- Post charges and payments to patient accounts
- Checking voicemail on a daily basis
- Maintain a clean and friendly waiting area for patients
Benefits
- Flexible scheduling options
- Health, dental, and vision insurance (individual and family coverage)
- Life insurance and disability benefits
- 401(k) plan
- Team-oriented work environment with access to modern dental technology
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
