Public Safety Specialist

Pima County • Tucson, AZ

5d • $18 - $25

About The Position

The Public Safety Specialist provides administrative, investigative, or operations support within an assigned unit in direct support of law-enforcement or corrections operations, not requiring commissioned or certification as a law enforcement or corrections officer. It is distinguished from the Office Support and Administrative Services classifications by the nature of the specialized duties and requirements of the assigned work-unit in law enforcement or corrections support. Essential Functions: As defined under the Americans with Disabilities Act, this classification may include any of the following tasks, knowledge, skills, and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class. Work assignments may vary depending on the department’s need and will be communicated to the applicant or incumbent by the supervisor.

Requirements

• High School diploma or General Education Development (GED) certification AND two years of public contact experience.
• One year with Pima County as an Administrative Assistant I, Administrative Assistant II or related position as determined by the department head at the time of recruitment.
• Relevant experience and/or education from an accredited college or university may be substituted.
• Qualifying education and experience must be clearly documented in the "Education" and "Work Experience" sections of the application.
• Valid driver license is required at time of application.
• Valid AZ driver license is required at time of appointment.
• The successful applicant will be subject to a 39-month DOT Motor Vehicle Record review to determine applicant’s suitability to operate county vehicles in accordance with Pima County administrative procedures.
• Failure to obtain and maintain the required licenses and certifications shall be grounds for termination.
• Within six months of appointment, employees must attain access certification for all criminal history databases/communications systems required of the assigned position, e.g., NCIC, ACIC, Spillman Database, inmate records, etc.
• All positions require satisfactory completion of a background investigation due to need for access to law enforcement, corrections or courts facilities, property, communication systems and associated confidential and sensitive information, documents, databases and evidentiary materials.
• Pre-/post-appointment drug screening and polygraph examinations are required of all positions in this classification due to need for access as described above.
• U.S. Department of Labor Regulation CFR 1910.1030 requires notification that some positions in this classification may have a high or moderate risk of exposure to blood-borne pathogens or infectious diseases, due to contact with the public, evidence, detainees and/or inmates.
• Any required immunizations, personal safety and protective equipment and training will be provided.
• Some positions may require bi-lingual abilities in English and a second language, as determined by the department.
• The County requires pre-employment background checks.
• Successful candidates will receive a post-offer, pre-employment background screening to include verification of work history, education, and criminal conviction history.
• A prior criminal conviction will not automatically disqualify a candidate from employment with the County.

Responsibilities

• Greets and monitors visitors, directing them to appropriate offices or activities, and ensures security by performing visitor screenings and security clearances
• Receives and directs telephone calls from the public, 911 communications center, and officers, referring inquiries or issues to appropriate staff
• Maintains logs, reports, briefing books, and related materials, ensuring proper documentation and distribution
• Monitors and responds to security, fire, and problem alarms, notifying staff and clearing alarm systems as needed
• Compiles, sorts, and distributes intra-departmental materials, reports, mail, and publications within and outside the department
• Queries databases and communications systems to gather required information, such as licenses, warrants, stolen property, or detainee status
• Prepares and compiles statistical, operational, and special reports for supervisory and command staff
• Maintains confidentiality and security of all materials and information encountered during duties
• Drives and performs maintenance on department vehicles, ensuring operational readiness
• Orders, inventories, and distributes supplies, equipment, forms, and materials, coordinating with the Materiel Management Unit
• Investigates and prepares police, case, incident, and situation reports based on inquiries from telephone calls, visitors, and officers
• Reviews field officer and traffic accident reports for compliance with standards, procedures, and deadlines, reporting findings to supervisory staff
• Processes subpoenas, manages the inmate phone system, and coordinates the distribution of telecommunication devices for the deaf (TDD)
• Searches U.S. mail for contraband, processes inmate money orders, and manages inmate phone call recordings
• Monitors jail or court video surveillance, operates electronic systems (doors, elevators, gates), and coordinates internal events and facility construction oversight.

Benefits

• Employees enjoy competitive salaries, generous health insurance coverage, and retirement plans that contribute to long-term financial security.
• Pima County recognizes the importance of a healthy work-life balance, offering flexible work schedules, a generous family leave policy and wellness programs that prioritize employee well-being.
• Employees benefit from opportunities for professional advancement through training programs, workshops, and educational reimbursement programs.
• In addition, a County-wide employee recognition program rewards employees who exemplify the County values of being accountable, respectful and ethical as well as providing great customer service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees