Public Safety Officer 1

Anaheim Ducks Hockey ClubAnaheim, CA
1d$25Onsite

About The Position

A great experience starts with you! Honda Center welcomes fans, performers, and athletes from around the globe. Our team members are an integral part of the event experience through their interactions with guests. Whether you’re looking to create a great guest experience at a concert, support business growth and development, work behind-the-scenes during an Anaheim Ducks game, or anything in-between, this is your opportunity to start the next chapter of your career story and help create a one-of-a-kind fan experience at Honda Center. Once you've had a chance to explore our current open positions, apply to the ones you feel best suit you, as an applicant, you can always see your application status in your profile. The Public Safety Officer I (PSO I) position is the entry-level security officer position, generally assigned specific security-related tasks and assignments related to OCVIBE properties, including Honda Center, Arena Corporate Center (ACC), Anaheim Regional Transportation Intermodal Center (ARTIC), and any outlying location such as any Rinks facilities. Assignments include event security positions (door and queue monitoring, guest screening, bag check) and physical infrastructure security assignments, including high-visibility patrol, construction site patrol, and/or monitoring from a static post/position. The PSO I receives supervision from and reports up to a Security Lead through to an Assistant Security Manager.

Requirements

  • Minimum 18 years of age
  • Security experience is preferred but not required
  • Able to communicate clearly both verbally and in writing
  • Able to perform required physical tasks and assignments, such as standing for extended periods and consistently walking patrols
  • Able to verbally communicate effectively
  • Able to complete a written narrative report
  • Able to engage and interact with guests in a positive manner
  • Able to collaborate with co-workers across multiple departments as well as law enforcement and emergency services
  • Experience Required - 0-1 Year
  • This position is on-site.

Responsibilities

  • Conduct physical screening of guests before allowing entry to the venue
  • Conduct screening of bags and belongings in possession of guests before allowing entry
  • Identify prohibited items and ensure the items are not brought into the venue
  • Communicate with co-workers and/or police personnel in the event a dangerous item is located
  • Prevent ingress or egress to or from an assigned door/entrance/exit
  • Provide general information to guests
  • Instruct guests/visitors regarding rules of conduct and prohibited items
  • Respond to incidents in or around the venue as directed, including disruptive behavior, disputes, intoxicated guests, seating conflicts, etc.
  • Monitor a position/location as directed to prevent disruptive and/or unlawful conduct
  • Conduct high-visibility foot patrols of assigned venue/facility
  • Identify unsafe conditions and/or instances that could constitute a security threat to a guest, visitor, employee, traveler, or to the facility itself and take appropriate actions
  • Communicate to Control and/or coworkers or supervisors upon any observed misconduct or criminal behavior
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