Public Safety Dispatcher/Officer

Simmons University•Boston, MA

10d•$17 - $27

About The Position

Located in Boston’s historic Fenway area, Simmons University has a strong tradition of empowering women and challenging traditional gender roles. Simmons was founded for equality 125 years ago as one of the first higher education institutions dedicated to helping women become leaders. Today, our university continues to grow and evolve and now offers Boston’s only women’s undergraduate program and graduate programs open to all. You’re joining our community at an especially exciting time as we continue to innovate for the future. Simmons recently launched a six-school academic structure that leverages our expert faculty and longstanding expertise in professions that make our communities stronger. In addition, we continue to highlight our high-value education proposition that is delivering greater ROI to students and putting them on the fast track to career growth and success. You’ll find that people who work here truly believe in our mission of preparing students to become social justice-oriented leaders who excel in their professions and their communities. This commitment and pride make for a dynamic workplace. As a university that values diversity, equity, and inclusion, Simmons encourages applications from all under-represented groups. Simmons is committed to creating, developing, promoting, and enhancing inclusive hiring practices–at all levels, for all positions–ensuring diverse talent pools and the delivery of a consistent positive candidate experience. Simmons is an equal opportunity employer and is committed to continuing to develop a more diverse faculty, staff, student body, and curriculum. JOB SUMMARY The Simmons University Dispatchers/Public Safety Officers (PSO) work in a team-based environment to support the mission, goals, and objectives of Simmons University and the Simmons University Public Safety Department. PSOs are non-sworn departmental members and are assigned to dispatcher functions.

Requirements

High School Diploma or GED.
Must be able to successfully complete a comprehensive pre-employment background investigation, medical exam, drug and psychological testing.

Nice To Haves

CPR/First Aid /AED certification, along with other licenses and certifications prescribed by the Director of Public Safety/Chief of Police or his/her designee
Campus Public Safety experience and APCO Emergency Medical Dispatcher (EMD) and Public Safety Telecommunicator (PST) or other Public Safety/Law Enforcement dispatch training is desirable.

Responsibilities

Take emergency and routine calls for service, record the details of the calls, dispatch appropriate public safety or other resources, and provide the details of those calls to responding officers.
Demonstrate working knowledge and application for all relevant Rules and Procedures, Standard Operating Procedures, and Emergency Response Protocols relevant to their duties and responsibilities as Dispatchers
Interact with and monitor a variety of electronic database systems as end users, to include Computer Aided Dispatch, Video Insight- IP Video-based surveillance system, Cameras, IPARC, Cure 9000, ARMS, Web RMV, Criminal Justice Information Systems (CJIS), Workday
Support all University departments, particularly Residential and Student Life and Buildings and Grounds.
Communicate with the Boston Police Department (BPD), Boston Fire Department (BFD) and Boston Emergency Medical Services (BEMS), and other relevant Federal, State and Local enforcement and safety/security related agencies that provide for the public safety on campus and in the immediate surrounding areas
Responsible for important emergency and routine notifications to a variety of university and outside officials, including the Public Safety command staff, Buildings and Grounds staff, Student and Residential Life staff; Health Center and Counseling staff, BPD, BFD, and BEMS as well as dispatchers at other area colleges
Monitor all security and life safety systems on campus to assure that they operate properly and to respond as needed.
Provide shift coverage and work additional hours when needed
Support campus events and other campus-wide activities.
Patrol Simmons University residential and academic campuses to deter crime and to observe and report abnormalities, suspicious activity, and facility maintenance issues.
Assist police operations as directed; act as general public safety agents of the University, searching for and correcting hazards, violations of safety and security rules
Respond to calls for service