Public Safety Dispatcher/Officer

Simmons College Company•Boston, MA

12d•$17 - $27

About The Position

The Simmons University Dispatchers/Public Safety Officers (PSO) work in a team-based environment to support the mission, goals, and objectives of Simmons University and the Simmons University Public Safety Department. PSOs are non-sworn departmental members and are assigned to dispatcher functions.

Requirements

High School Diploma or GED.
Must be able to successfully complete a comprehensive pre-employment background investigation, medical exam, drug and psychological testing.
Ability to communicate effectively, in both oral and written form, including the use of two-way radio, telephone, and in face-to-face contacts

Nice To Haves

CPR/First Aid /AED certification, along with other licenses and certifications prescribed by the Director of Public Safety/Chief of Police or his/her designee
Campus Public Safety experience and APCO Emergency Medical Dispatcher (EMD) and Public Safety Telecommunicator (PST) or other Public Safety/Law Enforcement dispatch training is desirable.

Responsibilities

Take emergency and routine calls for service, record the details of the calls, dispatch appropriate public safety or other resources, and provide the details of those calls to responding officers.
Demonstrate working knowledge and application for all relevant Rules and Procedures, Standard Operating Procedures, and Emergency Response Protocols relevant to their duties and responsibilities as Dispatchers
Interact with and monitor a variety of electronic database systems as end users, to include Computer Aided Dispatch, Video Insight- IP Video-based surveillance system, Cameras, IPARC, Cure 9000, ARMS, Web RMV, Criminal Justice Information Systems (CJIS), Workday
Support all University departments, particularly Residential and Student Life and Buildings and Grounds.
Communicate with the Boston Police Department (BPD), Boston Fire Department (BFD) and Boston Emergency Medical Services (BEMS), and other relevant Federal, State and Local enforcement and safety/security related agencies that provide for the public safety on campus and in the immediate surrounding areas
Responsible for important emergency and routine notifications to a variety of university and outside officials, including the Public Safety command staff, Buildings and Grounds staff, Student and Residential Life staff; Health Center and Counseling staff, BPD, BFD, and BEMS as well as dispatchers at other area colleges
Monitor all security and life safety systems on campus to assure that they operate properly and to respond as needed.
Provide shift coverage and work additional hours when needed
Support campus events and other campus-wide activities.
Patrol Simmons University residential and academic campuses to deter crime and to observe and report abnormalities, suspicious activity, and facility maintenance issues.
Assist police operations as directed; act as general public safety agents of the University, searching for and correcting hazards, violations of safety and security rules
Respond to calls for service