Public Safety Dispatcher/Officer

Simmons College CompanyBoston, MA
12d$17 - $27

About The Position

The Simmons University Dispatchers/Public Safety Officers (PSO) work in a team-based environment to support the mission, goals, and objectives of Simmons University and the Simmons University Public Safety Department. PSOs are non-sworn departmental members and are assigned to dispatcher functions.

Requirements

  • High School Diploma or GED.
  • Must be able to successfully complete a comprehensive pre-employment background investigation, medical exam, drug and psychological testing.
  • Ability to communicate effectively, in both oral and written form, including the use of two-way radio, telephone, and in face-to-face contacts

Nice To Haves

  • CPR/First Aid /AED certification, along with other licenses and certifications prescribed by the Director of Public Safety/Chief of Police or his/her designee
  • Campus Public Safety experience and APCO Emergency Medical Dispatcher (EMD) and Public Safety Telecommunicator (PST) or other Public Safety/Law Enforcement dispatch training is desirable.

Responsibilities

  • Take emergency and routine calls for service, record the details of the calls, dispatch appropriate public safety or other resources, and provide the details of those calls to responding officers.
  • Demonstrate working knowledge and application for all relevant Rules and Procedures, Standard Operating Procedures, and Emergency Response Protocols relevant to their duties and responsibilities as Dispatchers
  • Interact with and monitor a variety of electronic database systems as end users, to include Computer Aided Dispatch, Video Insight- IP Video-based surveillance system, Cameras, IPARC, Cure 9000, ARMS, Web RMV, Criminal Justice Information Systems (CJIS), Workday
  • Support all University departments, particularly Residential and Student Life and Buildings and Grounds.
  • Communicate with the Boston Police Department (BPD), Boston Fire Department (BFD) and Boston Emergency Medical Services (BEMS), and other relevant Federal, State and Local enforcement and safety/security related agencies that provide for the public safety on campus and in the immediate surrounding areas
  • Responsible for important emergency and routine notifications to a variety of university and outside officials, including the Public Safety command staff, Buildings and Grounds staff, Student and Residential Life staff; Health Center and Counseling staff, BPD, BFD, and BEMS as well as dispatchers at other area colleges
  • Monitor all security and life safety systems on campus to assure that they operate properly and to respond as needed.
  • Provide shift coverage and work additional hours when needed
  • Support campus events and other campus-wide activities.
  • Patrol Simmons University residential and academic campuses to deter crime and to observe and report abnormalities, suspicious activity, and facility maintenance issues.
  • Assist police operations as directed; act as general public safety agents of the University, searching for and correcting hazards, violations of safety and security rules
  • Respond to calls for service

Benefits

  • health benefits
  • retirement savings offerings
  • flexible hours
  • remote work opportunities
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