Public Safety Dispatcher I/II (Lateral)

City of San Bruno•San Bruno, CA

26d

About The Position

Elevate your public safety career as a Lateral Dispatcher Our mission at the San Bruno Police Department is to Ensure Peace, Provide Safety, and Build Community. We aim to realize this mission by taking good care of the people who work in our organization so that they can take good care of everyone else. We believe that the key to providing exceptional police services is consistently deploying strong, healthy, well-trained, emotionally intelligent human beings as San Bruno Police Dispatchers. As such, we have created a healthy, happy, fun working environment, focused on enabling each member of our team to use their employment to pursue the best possible versions of themselves. The San Bruno Police Department is recruiting for Public Safety Dispatchers (Lateral.) Public Safety Dispatchers are responsible for public safety dispatch and related records management activities. This position operates on a 24-hour, 365 days per year basis, and may be assigned to either a day, swing, or graveyard shift on a regular, rotational basis that includes nights, weekends, and holidays. Public Safety Dispatchers perform a wide range of duties involving radio, telephone, and computers, applying various procedures and codes. Dispatchers receive and transmit emergency and non-emergency telephone and radio traffic as well as process communication reports, records, and radio logs, while maintaining a high level of confidentiality. Dispatchers may also support the Police Department by performing clerical tasks, training, assisting with fingerprinting, and being accountable for financial transactions. This position is integral in supporting the goals and objectives of the City and Police Department.

Requirements

Must be able to pass an extensive background investigation.
Possession of a high school diploma or GED equivalent.
Two (2) years of progressively responsible experience performing duties similar to that of a Public Safety Dispatcher I.
Must possess and maintain a valid California Driver’s License, Class C with a good driving record.
A Peace Officer Standards and Training (POST) Intermediate Dispatch Certificate is required

Nice To Haves

Additional related college course work or degree preferred.
An Advanced California POST Certificate is preferred.

Responsibilities

Receives and transmits emergency telephone and radio traffic.
Maintains and processes a variety of communications reports, records and radio logs.
Operates a dispatch console, uses Computer Aided Dispatch (C.A.D.) System and other computer programs to process information and records.
Maintains a high level of confidentiality.
Performs collateral duties including a variety of related clerical tasks: assisting in preparation of work schedules; training and evaluating performance of new employees; conducting training sessions; assisting in fingerprinting and jail operations, which may include searching prisoners; and is accountable for handling cash, bond, and check transactions.
Plans, organizes, and directs dispatching and related activities on an assigned shift. This may include preparing schedules and prioritizing work; observing work performed by Dispatcher I employees to ensure compliance with standards; approving time off; conducting employee evaluations; and providing effective recommendations on personnel matters.
Prepares and maintains training and procedure manuals.
Maintains liaison with other Department Divisions, City Departments, and other law enforcement and emergency response agencies.
Maintains various C.A.D and Record Management Files.
Performs related duties and responsibilities as assigned.

Benefits

City of San Bruno's Excellent Benefits
CalPERS retirement formula Safety: 3% @ 50 for classic members or 2.7% @ 57 for PEPRA members Non-Safety: 2.7% @ 55 for classic members or 2% @ 62 for PEPRA members
Annual accruals of vacation days based on years of service, holidays and sick days
Opportunity for bilingual incentive pay up to 2.5%
Medical, dental and vision benefits provided with employee contribution
Life Insurance equal to one year’s annual salary provided at no cost
Long-term disability insurance provided at no cost
Home loan assistance program
Section 125 Flexible Benefit Plan
Tuition reimbursement