PUBLIC SAFETY DISPATCHER, CALIFORNIA HIGHWAY PATROL

State of California • Sacramento, CA

49d • Onsite

About The Position

Dispatch for four (4) CHP Areas, answer 9-1-1, Allied Agency and business telephone calls using the VESTA telephone system and document information from the calls and/or units in the field into a CAD system. You will find additional information about the job in the Duty Statement.

Requirements

• The position(s) require(s) a Drug Screening be passed prior to being hired.
• The position(s) require(s) a Background Investigation be cleared prior to being hired.
• The position(s) require(s) Medical Clearance prior to being hired.
• Incumbents currently in the classification who are eligible to transfer shall upload a completed and signed CHP 220N, Request for Transfer-Nonuniformed, form to this job control. The most senior same-class transfer applicant who responds by the final filing date shall be selected. CHP 220N link: https://chp2go.sharepoint.com/sites/Starpoint/Forms/shared%20documents/loadforms/Chp220N.pdf
• This position requires the ability to type at a minimum speed designated on the Classification Specifications (link available in the minimum requirements section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed prior to being hired. Additional information regarding acceptable typing tests: https://www.calcareers.ca.gov/CalHRPublic/GeneralInfo/TypingCertification.aspx
• The CHP utilizes their own Public Safety Dispatcher certification list. Applicants must meet the minimum qualifications for the Public Safety Dispatcher classification to be eligible to take the examination. To obtain certification list eligibility, please view the examination bulletin link at CalCareers and follow all instructions. In addition to applying for the examination, applicants MUST submit an application to this Job Control in order to be considered for the position.
• Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered.
• Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Criminal Record Supplemental Questionnaire
• Interested individuals shall submit a Criminal Record Supplemental Questionnaire with their STD. 678 Employment Application. Hard copy applications must also include the classification title, job control number (JC-499158) and/or position number 388-818-1663-095 on the application.
• It is required to submit work/employment experience, dates, hours worked, supervisor names, and supervisor phone numbers on the application in descending order, starting with your current job. Resumes or other documents cannot substitute for a state application.
• To obtain list eligibility, you will need to take and pass an examination for the classification to establish list eligibility prior to a job offer.

Nice To Haves

• Consistently reports to work on time with a minimum of absences
• Willingness to work nights, weekends, holidays, overtime, and at unusual hours is required
• Has emotional stability and even temperament
• Willingness and initiative to take independent action
• Performs tasks accurately
• Positive attitude
• Adapts to shifting demands of the job
• Performs effectively under stress and time pressure
• Tolerates a confined work space with sitting and/or standing for prolonged periods
• Shows interest in serving the public
• Shows respect and consideration for others
• Maintains confidentiality of information
• Works productively without supervision
• Dependable
• Self-motivated
• Mature
• A team-player

Responsibilities

• Dispatch for four (4) CHP Areas
• Answer 9-1-1, Allied Agency and business telephone calls using the VESTA telephone system
• Document information from the calls and/or units in the field into a CAD system

Benefits

• Public Safety Dispatchers are members of Bargaining Unit 7 and are eligible for excellent medical, dental and vision benefits as well as a great state retirement with additional options of 401K/457 plans.
• For more information visit: https://dispatch.chpmadeformore.com
• Benefit information can be found on the CalHR website and the CalPERS website.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees