Public Safety and Security Guard - Part Time

ASM Global•Wilmington, NC

2d•Onsite

About The Position

Under direct supervision, this position is responsible for promoting public safety and security throughout the facility during scheduled shifts at the Wilmington Convention Center to ensure the protection of clients, guests, employees, and physical property.

Requirements

High School Diploma or GED required.
Minimum of (6) months safety/security experience working in a public assembly, hotel, or another commercial facility.
Knowledge of effective emergency response and crisis management.
History of integrity, reliability, and professionalism.
Skills in problem resolution.
Excellent customer service skills, given frequent interaction with clients, guests, vendors, and other visitors.
Ability to operate radios, video equipment, and fire alarm systems.
Excellent oral and written communication skills.
Available to work flexible hours, including nights, weekends, and holidays.

Nice To Haves

CPR, AED, and 1st Aid certification preferred.

Responsibilities

Enforces public safety policies and procedures during assigned events.
Conducts interior and exterior rounds and reports any unusual issues or incidents.
Provide safety escorts as requested.
Documents all notable incidents in the appropriate logbooks.
Participates in incident investigations as needed.
Direct visitors, vendors, deliveries, and related personnel to proper areas.
Notify appropriate personnel of arrivals and departures.
Monitors persons on the premises to determine if they possess the proper identification and are authorized to be present on WCC premises.
Performs crowd and traffic flow controls within the facility during events.
Responds to emergency situations and alerts the appropriate public emergency response team member(s).
Conducts regular safety inspections and assists in the implementation of any corrective actions to be taken.
May direct contracted security personnel as needed.
Opens and/or closes the WCC building on scheduled workdays.
Monitors all physical security equipment, such as key control, badge access, and video surveillance systems.
Secures locations and prohibits access to unauthorized personnel, and challenges unauthorized personnel in restricted areas.
Enforces security policies and procedures associated with crime prevention and building protection.