Security and Public Safety Officer

State of Maryland•Baltimore City, MD

About The Position

When you join the Maryland Department of Human Services (DHS), you join a team of more than 5,000 employees across the state dedicated to positively changing the lives of more than 1 million Marylanders each year. We do this by providing economic support, preventive services, and caring for children and adults. We aim to deliver services so that we more quickly meet the needs of the people we serve. At DHS, we grapple with hard questions to find new ways to foster a culture of bold innovation. We do this to ensure that in Maryland, we leave no one behind. The Security and Public Safety Administrative Officer ensures provider compliance with the DSS and CSA Contracts and Scopes of Work by tracking incident reports, invoices, and other administrative materials referenced in the contract. The Administrative Officer also frequently engages with security vendors throughout the State and conducts random site visits to all DHS facilities that employ contracted security services. During these visits, the Administrator reports back any non-compliance.

Requirements

Graduation from an accredited high school or possession of a high school equivalency certificate.
Three years of administrative staff or professional work.
Candidates may substitute 30 college credit hours from an accredited college or university for each year up to two years of the required experience.
Candidates may substitute the possession of a Bachelor's degree from a college or university for the required experience.
Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work that included the regular use of independent judgment and analysis in applying and interpreting complex administrative plans, policies, rules or regulations or analysis of operational programs or procedures with recommendations for improvement on a year-for-year basis for the required experience.
Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

Nice To Haves

Six months of experience in supporting administrative, operational, or programmatic functions within security, public safety, emergency operations, or facility management environments.
Six months of experience in security management, public safety, emergency operations, law enforcement coordination, or facility risk oversight.
Six months of experience in developing or implementing security procedures, incident reporting protocols, or emergency response plans.

Responsibilities

Oversee, update, and maintain the Incident Report Tracker to document, monitor, and support follow-up on all Security and Public Safety incidents occurring statewide.
Track Security and Public Safety invoices and assist in the review and approval process to ensure accuracy, compliance, and timely processing.
Assist in performing security assessments at DHS, Department of Social Services (DSS), and Child Support Administration (CSA) facilities, and support oversight of contracted security personnel assigned to these locations.
Provide assistance during evacuations at DHS Central and satellite offices as requested.
Provide administrative support in drafting, revising, and maintaining documents related to emergency evacuation procedures, Security and Public Safety policies governing the use and protection of DHS, DSS, and CSA facilities.
Conduct initial investigations and manage complaints related to contracted security personnel, ensuring appropriate documentation, confidentiality, and follow-up action.
Maintain organized records for the Security and Public Safety Unit, including security assessments, incident reports, invoices, policies, and procedures.
Provide oversight, direction, and coordination of all DSS and CSA security personnel, including assisting with staffing assignments to ensure each facility is appropriately staffed during contracted hours.
Support the enforcement of laws, rules, and regulations governing the use and protection of DSS and CSA facilities by providing guidance and direction to staff and contracted personnel.
Assist with monitoring the performance of contracted security services, ensuring compliance with contract requirements, documenting contractor performance, and serving as the primary point of communication between the Department and the security vendor.
Assist with site visits to DSS and CSA facilities to assess security conditions, recommend safety improvements, and perform facility surveys to enhance protective measures.
Assist with planning vendor meetings, local agency meetings, executive staff meetings, and internal forums to address expectations, operational requirements, and contract compliance; represent the Assistant Chief when requested.

Benefits

health insurance, dental, and vision plans offered at a low cost
Personal Leave- new State employees are awarded six (6) personnel days annually (prorated based on start date).
Annual Leave – ten (10) days of accumulated annual leave per year.
Sick Leave – fifteen (15) days of accumulated sick leave per year.
Parental Leave – up to sixty (60) days of paid parental leave upon the birth or adoption of a child.
Holidays – State employees also celebrate at least twelve (12) holiday per year.
Pension – State employees earn credits towards a retirement pension.
Positions may be eligible for telework.

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