Public Relations Manager

Fidelity National Information Services•New York, NY

63d

About The Position

We are seeking a collaborative and adaptable Public Relations Manager to support our media relations efforts across the United States. This role is perfect for a communications professional who enjoys working in a collaborative cross-functional environment, excels at finding the human stories behind complex business initiatives, and is eager to grow their expertise in financial services communications.

Requirements

A bachelor's degree in communications, Public Relations, Journalism, or related field
5-7 years of experience in corporate communications, PR agency work, or related field
Experience or strong interest in financial services industry and business storytelling
Excellent written and verbal communication skills with ability to make complex topics accessible
Demonstrated ability to work collaboratively in team environments and with external strategic partners
Comfortable with ambiguity and excited by the opportunity to work across multiple business areas
Strong analytical mindset with ability to balance creative storytelling and data-driven insights
Proficiency in Signal AI or similar media monitoring tools preferred
Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributors
Excellent analytical, decision-making, problem-solving, interpersonal, team, negotiation, and time management skills
Is resourceful and initiative-taking in gathering information and sharing ideas

Nice To Haves

Financial services experience (either in-house at a financial institution or at an agency serving financial services clients)
Strong writing skills with demonstrated ability to craft clear, compelling communications
Experience thriving in collaborative, cross-functional environments
Background in media analysis or strategic communications insights
Experience in strategic agency partnerships

Responsibilities

Drive comprehensive media relations strategy for FIS in the US
Collaborate across multiple business lines to identify compelling human-interest angles
Translate complex financial services solutions into relatable, accessible stories
Build relationships with financial services, fintech, and business media contacts
Handle media inquiries and coordinate interviews with appropriate subject matter experts
Strategically collaborate with our external PR agency to amplify results and extend capabilities
Partner with business line leaders to identify and amplify newsworthy developments
Support product launches, partnership announcements, and thought leadership initiatives
Coordinate messaging consistency across different business units and regions
Draft press releases, media advisories, and other external communications materials
Develop bylined articles and thought leadership content for executive placement
Create media briefing materials and talking points for spokespersons
Collaborate with marketing and content teams on integrated campaigns
Leverage Signal AI dashboard to monitor and analyze FIS media coverage for strategic opportunities
Identify trends, gaps, and competitive advantages in industry conversations
Generate actionable media insights that inform business strategy and communication priorities
Track messaging effectiveness and share of voice across different business units
Transform data into compelling narratives that drive leadership decision-making
Build strong relationships across diverse business units and gain exposure to multiple areas of financial services
Manage projects effectively across cross-functional teams
Partner effectively with colleagues across different regions and functions to gather insights and drive alignment
Support senior leadership with strategic communication recommendations and market intelligence
Coordinate seamlessly with legal, compliance, and other stakeholders as needed