Public Outreach Specialist

Cumming Management Group•Los Angeles, CA

About The Position

At Cumming Group, you will work on some of the world's most exciting projects in a dynamic environment where your success is measured by the impact you make. We are one of the fastest-growing project and cost management consultancies in the United States, as reflected in our top 10 rankings in ENR. With over 60 offices globally, an extremely diverse project portfolio, and double-digit year-over-year revenue growth, the opportunities to make your mark are limitless! Our firm is currently looking for an experienced Public Outreach Specialist in Los Angeles, CA. The Public Outreach Specialist will assist in the development of community outreach programs to promote the construction program goals on behalf of the Los Angeles World Airports (LAWA). This is an outstanding opportunity to bring your specialized expertise to an industry leading team. Essential Duties & Responsibilities: Assists in the development and delivery of the Terminal Development Improvement Program (TDIP) public and community outreach programs to promote project goals/mission. This role involves developing, implementing, and managing communication strategies to maintain consistent messaging, facilitate stakeholder engagement, and provide public transparency throughout all phases of the project, from design through construction. This role is hands on and collaborative providing day to day communications support. Develops, coordinates, and disseminates project-related communication materials, including FAQs, Fact Sheets, presentations, advisories, and press releases, ensuring consistency with approved messaging and branding standards. Supports internal and external communications by coordinating dissemination through approved channels and ensuring accurate, timely information sharing and coordination among LAWA public relations, community relations, government affairs, guest experience, airport operations, external partners, and community stakeholders. Attend project meetings, as needed, to gather activity updates and project information and translate complex technical or construction-related content into clear, accessible messaging for general audiences. Coordinates logistics for media events, press tours, milestone activities, and other public-facing project communications. Provides strategic communication support. Supports issue and inquiry management by tracking, monitoring, and reporting on public questions, complaints, and project-related concerns, escalating sensitive matters as appropriate. Maintains and updates project web content, ensuring timely posting of advisories, announcements, meeting information, schedules, and related materials, and verifying content accuracy. Supports visual and digital communications by coordinating filming and photography, maintaining a project photo library, and assisting with social media content development, including messaging and graphics. Drafts presentation materials including PowerPoint presentations and briefing materials for various internal and external audiences. Assists with project-related stakeholder engagement initiatives and maintains organized records coordinating internal and external outreach communications activities. Collaborates with contractors to implement communication protocols.

Requirements

Bachelor's or Master's Degree in Communications, Public Relations, Planning, Journalism, Marketing, or related fields.
Minimum of ten (10) years of experience in public or stakeholder communications, ideally supporting large-scale infrastructure, transportation, or civic projects.
Superior working knowledge of Canva, Adobe Illustrator and InDesign.
Proficiency with Microsoft systems including Excel, Word, Power Point, Teams and Outlook.
Experience using email marketing platforms (e.g., Benchmark) to distribute public advisories and notifications.
Excellent written, visual, and verbal communication skills.
Proficiency in digital platforms and tools (website CMS, email marketing, social media management, Microsoft Office, Adobe Creative Suite).
Proven ability to manage competing priorities in a fast-paced environment.
Experience engaging with diverse communities, government agencies, and the media.
Familiarity with public project lifecycles, phasing, and communication requirements.
Strong organizational skills and attention to detail.

Nice To Haves

Relevant professional licensure or certifications in public relations or related fields preferred.

Responsibilities

Assists in the development and delivery of the Terminal Development Improvement Program (TDIP) public and community outreach programs to promote project goals/mission.
Develops, coordinates, and disseminates project-related communication materials, including FAQs, Fact Sheets, presentations, advisories, and press releases, ensuring consistency with approved messaging and branding standards.
Supports internal and external communications by coordinating dissemination through approved channels and ensuring accurate, timely information sharing and coordination among LAWA public relations, community relations, government affairs, guest experience, airport operations, external partners, and community stakeholders.
Attend project meetings, as needed, to gather activity updates and project information and translate complex technical or construction-related content into clear, accessible messaging for general audiences.
Coordinates logistics for media events, press tours, milestone activities, and other public-facing project communications.
Provides strategic communication support.
Supports issue and inquiry management by tracking, monitoring, and reporting on public questions, complaints, and project-related concerns, escalating sensitive matters as appropriate.
Maintains and updates project web content, ensuring timely posting of advisories, announcements, meeting information, schedules, and related materials, and verifying content accuracy.
Supports visual and digital communications by coordinating filming and photography, maintaining a project photo library, and assisting with social media content development, including messaging and graphics.
Drafts presentation materials including PowerPoint presentations and briefing materials for various internal and external audiences.
Assists with project-related stakeholder engagement initiatives and maintains organized records coordinating internal and external outreach communications activities.
Collaborates with contractors to implement communication protocols.