Public Outreach Specialist II

The Tsui Group•Los Angeles, CA

4d•$131,000 - $136,000

About The Position

The Tsui Group is seeking a qualified and experienced candidate to join our aviation team as a Public Outreach Specialist II in Los Angeles County with the following duties: Essential Job Duties Develops, coordinates, and disseminates project-related communication materials, including FAQs, Fact Sheets, presentations, advisories, and press releases, ensuring consistency with approved messaging and branding standards. Supports internal and external communications by coordinating dissemination through approved channels and ensuring accurate, timely information sharing and coordination among LAWA public relations, community relations, government affairs, guest experience, airport operations, external partners, and community stakeholders. Attend project meetings, as needed, to gather activity updates and project information and translate complex technical or construction-related content into clear, accessible messaging for general audiences. Coordinates logistics for media events, press tours, milestone activities, and other public-facing project communications. Provides strategic communication support. Supports issue and inquiry management by tracking, monitoring, and reporting on public questions, complaints, and project-related concerns, escalating sensitive matters as appropriate. Maintains and updates project web content, ensuring timely posting of advisories, announcements, meeting information, schedules, and related materials, and verifying content accuracy. Supports visual and digital communications by coordinating filming and photography, maintaining a project photo library, and assisting with social media content development, including messaging and graphics. Drafts presentation materials including PowerPoint presentations and briefing materials for various internal and external audiences. Assists with project-related stakeholder engagement initiatives and maintains organized records coordinating internal and external outreach communications activities. Collaborates with contractors to implement communication protocols. Maybe required to work various shifts as needed.

Requirements

Excellent written, visual, and verbal communication skills
Proficiency in digital platforms and tools (website CMS, email marketing, social media management, Microsoft Office, Adobe Creative Suite).
Proven ability to manage competing priorities in a fast-paced environment
Experience engaging with diverse communities, government agencies, and the media
Familiarity with public project lifecycles, phasing, and communication requirements
Strong organizational skills and attention to detail
Bachelor's or master's degree in communications, public relations, planning, journalism, marketing, or a related field
10+ years of experience in public or stakeholder communications, ideally supporting large-scale infrastructure, transportation, or civic projects.
Proficient in Canva, Adobe Illustrator, and InDesign
Proficient in Microsoft systems including Excel, Word, Power Point, Teams, and Outlook

Nice To Haves

Relevant professional licensure or certifications in public relations or related fields preferred

Responsibilities

Develops, coordinates, and disseminates project-related communication materials, including FAQs, Fact Sheets, presentations, advisories, and press releases, ensuring consistency with approved messaging and branding standards.
Supports internal and external communications by coordinating dissemination through approved channels and ensuring accurate, timely information sharing and coordination among LAWA public relations, community relations, government affairs, guest experience, airport operations, external partners, and community stakeholders.
Attend project meetings, as needed, to gather activity updates and project information and translate complex technical or construction-related content into clear, accessible messaging for general audiences.
Coordinates logistics for media events, press tours, milestone activities, and other public-facing project communications.
Provides strategic communication support.
Supports issue and inquiry management by tracking, monitoring, and reporting on public questions, complaints, and project-related concerns, escalating sensitive matters as appropriate.
Maintains and updates project web content, ensuring timely posting of advisories, announcements, meeting information, schedules, and related materials, and verifying content accuracy.
Supports visual and digital communications by coordinating filming and photography, maintaining a project photo library, and assisting with social media content development, including messaging and graphics.
Drafts presentation materials including PowerPoint presentations and briefing materials for various internal and external audiences.
Assists with project-related stakeholder engagement initiatives and maintains organized records coordinating internal and external outreach communications activities.
Collaborates with contractors to implement communication protocols.
Maybe required to work various shifts as needed.