LAWA Public Outreach Specialist II

Pacific Pros•Los Angeles, CA

3d•$72 - $77•Onsite

About The Position

Detail-oriented Public Outreach Specialist to support communication, outreach and engagement activities for complex airport infrastructure projects. This role works closely with multiple project teams to assist with public-facing communications, stakeholder coordination, and outreach eff orts across key phases of project delivery, including planning, design, preconstruction, and construction. The position assists in the development and delivery of the Terminal Development Improvement Program (TDIP) public and community outreach programs to promote project goals/mission. This role involves developing, implementing, and managing communication strategies to maintain consistent messaging, facilitate stakeholder engagement, and provide public transparency throughout all phases of the project, from design through construction. This role is hands-on and collaborative, providing day-to-day communications support.

Requirements

Must pass a federal background check.
Bachelor’s or master’s degree in communications, public relations, planning, journalism, marketing, or a related field.
Minimum 10 years of experience in public or stakeholder communications, ideally supporting large-scale infrastructure, transportation, or civic projects.
Excellent written, visual, and verbal communication skills.
Proficiency in digital platforms and tools (website CMS, email marketing, social media management, Microsoft Office, Adobe Creative Suite).
Proven ability to manage competing priorities in a fast-paced environment.
Experience engaging with diverse communities, government agencies, and the media.
Familiarity with public project lifecycles, phasing, and communication requirements.
Strong organizational skills and attention to detail.
Superior working knowledge of Canva, Adobe Adobe Illustrator and In-Design
Proficiency with Microsoft Office 365 Systems including Excel, Word, Power Point, Teams and Outlook
Experience using email marketing platforms (e.g., Benchmark) to distribute public advisories and notifications
Drupal, VDI

Nice To Haves

Relevant professional licensure or certifications in public relations or related fields preferred.
Relevant Professional Licensure & Certifications are preferred.

Responsibilities

Develops, coordinates, and disseminates project-related communication materials, including FAQs, Fact Sheets, presentations, advisories, and press releases, ensuring consistency with approved messaging and branding standards.
Supports internal and external communications by coordinating dissemination through approved channels and ensuring accurate, timely information sharing and coordination among LAWA public relations, community relations, government affairs, guest experience, airport operations, external partners, and community stakeholders.
Attend project meetings, as needed, to gather activity updates and project information and translate complex technical or construction-related content into clear, accessible messaging for general audiences.
Coordinates logistics for media events, press tours, milestone activiti es, and other public-facing project communications.
Provides strategic communicati on support.
Supports issue and inquiry management by tracking, monitoring, and reporti ng on publicquesti ons, complaints, and project-related concerns, escalati ng sensiti ve matt ers asappropriate.
Maintains and updates project web content, ensuring ti mely posti ng of advisories,announcements, meeti ng informati on, schedules, and related materials, and verifyingcontent accuracy.
Supports visual and digital communicati ons by coordinati ng fi lming and photography,maintaining a project photo library, and assisti ng with social media content development,including messaging and graphics.
Draft s presentati on materials including PowerPoint presentati ons and briefi ng materialsfor various internal and external audiences.
Assists with project-related stakeholder engagement initiatives and maintains organized records coordinating internal and external outreach communications activities.
Collaborates with contractors to implement communication protocols.