Public Information Officer (NCS) - Mayor's Office of Homeless Services

Baltimore City • Baltimore, MD

1d

About The Position

The Baltimore City Mayor’s Office of Homeless Services (MOHS) is seeking a dynamic individual for the position of Public Relations Officer. This position oversees the public relations programs and activities and performs a variety of public information duties. The incumbent reports to the Executive Director II (Director, MOHS).

Requirements

• Education: Bachelor’s degree from an accredited college or university AND Experience: One to three years' experience in performing public information or public relations work.
• OR Equivalency Notes: Have an equivalent combination of education and experience.
• Licenses, Registrations, and Certificates: Have a valid Maryland Class C Noncommercial driver's license or an equivalent driver's license and be eligible to obtain a Baltimore City driver’s permit. PROVISIONAL DRIVER’S LICENSES ARE NOT ACCEPTABLE.
• NOTE: YOU MUST UPLOAD A COPY OF YOUR VALID DRIVER’S LICENSE WITH THE APPLICATION AT THE TIME OF APPLYING.
• Knowledge of the techniques and methods of public information and relations; graphic materials and their use.
• Ability to maintain website updates; manage a database; maintain website content; disseminate information through Social media and other web-based technologies.
• Ability to supervise communications team members and/or creative consultants.
• E-mail marketing, project management, marketing, and community engagement skills.
• Ability to communicate effectively, both orally and in writing.
• Ability to establish effective relationships with various media, social, civic and community groups, organizations and the public.

Responsibilities

• Coordinates the public relations program for the agency; meets with executive leadership and program managers to gather information and determine promotional needs of the department related to core programs, initiates to generate favorable press to include large-scale projects such as promotional videos and press events.
• Maintains media relations for the agency with traditional news media outlets.
• Develops and implements communications plans for the agency; plans long range public relations strategies for the agency.
• Oversees staff to engage the community via Social Media by maintaining a fresh up-to-date presence on emerging media networks that serve the agency’s goals; build and maintain a community database and implement best practices to enhance marketing efforts; create and disseminate information via traditional media and virtual community networks such as Facebook, X, and other current web-based technologies.
• Coordinates the development of public relations materials and special events, including the distribution of press releases, fact sheets, etc. to both internal and external contacts; write speeches and background reports on a variety of topics.
• Represents the agency at media events.
• Identifies, initiates, plans, and implements relationships with several City-funded providers and community stakeholders.
• Performs other related duties as assigned.

Benefits

• The city offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans.
• This office also supplies wellness programs, support groups, and workshops.
• You can learn about our benefits here: https://humanresources.baltimorecity.gov/hr-divisions/benefits

What This Job Offers

• Career Level: Mid Level