Public Health Services Office Technician

County of Weld • Greeley, CO

24d • $24 - $30

About The Position

Performs a variety of confidential office duties requiring special terminology and considerable exercise of independent judgment. An ideal candidate for the Public Health Clinic Front Desk Staff position at the Weld County Department of Public Health is deeply committed to long-term growth, service, and excellence within the organization. This individual understands that the front desk is not only the first point of contact for clients but also a vital support system for the many public health programs offered throughout the department. The ideal candidate demonstrates a strong desire to build longevity within the role by continuously expanding their knowledge of all programs and services provided, ranging from clinical care and family planning to immunizations, communicable disease support, and community resources. They recognize that understanding these programs allows them to deliver accurate information, streamline client experiences, and strengthen overall trust in the department. A key skill for this position is the ability to effectively navigate and learn the Electronic Medical Record (EMR) system, including the full check-in and check-out process. The ideal candidate values accuracy, confidentiality, and efficiency. They understand the essential role the EMR plays in client flow, proper documentation, billing processes, and interdepartmental communication. They are proactive in mastering these workflows and seek clarification or training when needed to ensure consistent, high-quality service. Additionally, the ideal candidate thrives in a supportive learning environment. They welcome opportunities for continuous training, cross-department collaboration, and professional development. They approach challenges with curiosity and resilience, maintain professionalism in busy or emotionally sensitive situations, and contribute positively to team culture. They show empathy, patience, adaptability, and a strong commitment to serving the diverse communities of Weld County. Above all, the ideal candidate is dedicated to creating respectful, inclusive, and knowledgeable front desk experience that supports both clients and staff while promoting the mission and values of the Weld County Department of Public Health.

Requirements

• High School Diploma/GED or equivalent with coursework in general office and accounting procedures, business practices, and technical terminology as it relates to the position.
• 3 years experience in an increasingly responsible position in an office setting.
• Ability to communicate effectively verbally and in writing.

Nice To Haves

• Bilingual in English and Spanish preferred.

Responsibilities

• Perform complex duties; type documents, correspondence, reports, case file cards utilizing technical terminology and composition skills requiring accuracy and completeness; coordinate plans and project activities.
• Transcribe and compose a variety of confidential documents and correspondence.
• Schedule appointments, meetings, and conferences; gather related documentation for distribution at meetings; take and transcribe minutes and notes at hearings, meetings and conferences as required, at times requiring use of technical terminology.
• May act as liaison for department with other County offices, agencies, and the public.
• Establish and maintain filing systems, pulling files, updating, and replacing them as needed.
• Keep informed of new laws and ordinances; answer inquiries from departments and the public regarding resolutions, community projects, and special projects, and special programs requiring considerable exercise of independent judgement.
• Assist lower-level personnel in performing and coordinating their work as required; train new staff members; review completed work and recommend changes to ensure accuracy and completeness.
• Operate a variety of office equipment including computer terminal and/or personal computer; able to operate variety of software programs such as Microsoft Windows, Word, Excel, PowerPoint, Outlook, and other process-specific programs.
• Type and transcribe dictation using transcribing equipment; transcribe medical reports, legal orders, opinions, and letters; attends meetings and records minutes or notes.
• Perform moderately complex accounting work; receive and verify information from various sources and enters data into ledgers and other records.
• Prepare statistical reports and produce financial information as directed.
• Professionally interact with peers and the public in person-to-person setting, via telephone, and all electronic methods.
• Communicate current and anticipated problems to superior.
• Establish and maintain effective working relationships with employees, professionals, agencies, and the public.
• Assist supervisor in the division with carrying out delegated responsibilities.

Benefits

• Weld County provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED