PUBLIC HEALTH PROGRAM ASST II

Thurston County, WA•Olympia, WA

31d•Onsite

About The Position

Thurston County Public Health and Social Services (PHSS) is recruiting for a Public Health Program Assistant II for our Environmental Health Division. As a Public Health Program Assistant II, you will play a vital role in providing information to the public while also providing support to the Environmental Health division staff. Supporting our Food and Environmental Services (food, pools, and schools) section, you will be responsible for ensuring efficiency and accuracy of daily operations. If you are an organized, detail-oriented professional with a passion for public service and environmental health, we would love to hear from you!

Requirements

High school diploma or GED.
Four years of related office experience, which included general office practices and arithmetic, basic bookkeeping, customer service, filing, etc.
Must have the ability to operate a personal computer and applicable software to perform the essential job functions of the position.
Current Washington State Driver's License or have an appropriate accommodation.

Nice To Haves

Ability to communicate effectively (verbal, written, and in-person)
Excellent time management
Ability to multi-task
Familiar with office equipment, copier/printer, and multi-line phones
Experience in Microsoft applications
Strong organizational skills
Customer service experience
Familiar with billing/accounts payable
Create an environment where employees and partners can safely express needs or concerns and where employees can make and correct mistakes
Effectively interact with sensitivity while working with persons from diverse cultural, socioeconomic, educational, racial, ethnic, and professional backgrounds, and persons of all ages, gender identities, sexual orientations, and lifestyles
Thrive in a fast-paced, robust organization maintaining a positive work environment
Serve the public in a timely, complete, accurate, and professional manner while ensuring that written and verbal communication is clearly understood by others
Maintain cultural competency to support diverse perspectives in developing, implementing, and evaluating policies, programs, and services that affect the health of the community
Strong oral communication for networking and interpersonal relationships
Excellent written communication including the ability to craft correspondence, reports, and articles or web postings with minimal grammatical and syntax errors
Use strategic thinking and planning for goal setting and evaluation
Effectively plan, organize, and manage competing priorities and challenges under pressure
Create a sense of mission by articulating and modeling confidentiality, professional values, and ethics with honesty and integrity
Operate with a high degree of flexibility, initiative, attention to detail, and commitment
Delegate and use persuasion and negotiating skills for shared responsibility and acceptance of change

Responsibilities

Provide program-specific information to the public via phone, mail, or in-person
Provide administrative and technical support to Environmental Health staff
Create, maintain, and update information in program-specific databases, programs, and spreadsheets
Prepare reports, including daily application processing report
Establish and maintain files, records, accounts, and other information sources as needed to support and document program activities
Create and monitor office procedures and filing systems for effectiveness and adjust as needed
Responsible for department archiving and maintaining archived records and files
Monitor, purchase, and coordinate distribution of program inventory, including brochures and department supplies, in addition to assisting with supply ordering for the division
Review program fees, prepare billings, maintain cash receipt records, balance daily cash receipting, and make deposits
Responsible for tracking, quality assurance, responding to, and reporting of Environmental Health program requirements
Compose, draft, proofread, and edit reports, letters, newsletters, spreadsheets, PowerPoint presentations, and other types of correspondence as needed
Create monthly notices and bills, and track and process payments in Permit Tracking Database, Microsoft Access, and Point and Pay payment system
Process and distribute incoming mail, and scan and route incoming applications and historic program records
Contact customers to obtain additional information for the program if needed
May be required to conduct research to appropriately answer program-specific questions
Perform other work as required or assigned, including, but not limited to, a 24/7 response during public health emergency situations and disease outbreak investigations

Benefits

Work-Life Balance: We are committed to ensure that our staff experience the reward of public service, while also sustaining a routine that suits each individuals' lifestyle.
Plan For Your Future: As a member of our team, you will enjoy great employee benefits, including a retirement plan, pre-tax savings accounts, as well as comprehensive health care and dental/vision care for you and your family. Please visit Thurston County Employee Benefit Plans for more information.
Paid Leave: Full-time regular employees earn paid vacation in addition to paid holidays.
Robust Training Program: Employees are encouraged to attend County paid training to help them further their career, learn new skill sets, and stay on top of emerging trends in our industry. We also encourage our staff to participate in professional organizations and attend conferences.
Flexible Work Schedules: Some of the options that employees may take advantage of include alternative or compressed schedules and/or remote working.
Deferred Compensation: The County offers 3 voluntary deferred compensation plans for employees who would like to set aside additional deferred tax dollars into a retirement savings plan.
Flexible Spending Account (FSA): Employees can take advantage of Section 125 flexible spending accounts for out-of-pocket health care and daycare expenses with pre-tax dollars.
Public Service Loan Forgiveness: This is a federal program which allows full-time public service employees who have made qualifying payments for certain loans, to get their student loans repaid. Public Service Loan Forgiveness Program

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