Program Manager II - Environmental Public Health

Clark County, Washington • New York, NY

4d • Hybrid

About The Position

The Environmental Resource Protection Program (ERPP) Manager II is responsible for managing services and staff within Environmental Public Health (EPH). The programs and services under this position include Operations and Maintenance oversight of On-site Septic systems and Drinking Water systems, Solid Waste Enforcement, Pollution Prevention & Assistance and Hazard Assessment. Program Manager II position manages program(s) and associated staff that directly impact departments and policies countywide. Incumbents are expected to handle considerable complexity in program budget process and management, with high visibility or impact on significant operations within the County. Incumbents forecast, plan, develop and implement strategies and programs to accomplish goals, priorities and objectives including managing department resources; developing, interpreting, monitoring, adjusting and implementing policies and procedures; and managing daily operations. The Program Manager II role requires advanced expertise in broadly evaluating options, presenting plans, and uniting others in support of programs critical to the goals and objectives to ensure department’s success and protect public health. Program Manager II positions provide management services over a division/section/unit and serve as a management team leader, providing supervision and direction. Incumbents represent the department at various events such as meetings, hearings, training, and bid openings; ensure that department goals, views and positions are served; respond to the most sensitive inquiries and complaints; and resolve operational and policy issues. Sensitivity to community awareness and handling a political environment tactfully is a function of all Program Manager positions. Reporting to the Environmental Public Health Director, the ERPP Manager II ensures the quality, effectiveness, and equitability of Environmental Public Health programs to maintain and improve health outcomes for Clark County residents and visitors. Work is performed in concert with the other ERPP and Environmental Public Health Program Managers to ensure consistency, work unit cross collaboration, strategic program development, innovative service delivery and continuous quality improvement as well as effective application of policies and regulations across all programs. This position offers a remote hybrid work schedule, however, the candidate selected MUST reside in either Washington or Oregon. No exceptions.

Requirements

• Bachelor’s degree or Master’s Degree in public health, environmental science, environmental health or other relatable field.
• Experience working with the public or customers explaining environmental or health protection requirements. At least five (5) years of related experience including supervision, or a combination of education, experience and training that demonstrates the ability to perform the work.
• Effectively and respectively work with persons from diverse backgrounds including age, color, religion, national or ethnic origin, socioeconomic status, physical characteristics, sex, sexual orientation, gender identity, gender expression, marital status, veteran status, health status, genetic predisposition, political belief or mental or physical ability
• Apply understanding and knowledge of cultural differences and similarities when working with diverse populations
• Identify the role of cultural, social and behavioral factors in determining the delivery of Public Health services
• Research and implement approaches to address problems that take into account racial equity in working with diverse populations
• Recognize and address discrimination, stereotypes and stigmas in the work environment
• Effectively plan, assign, direct and evaluate the work of others
• Delegate responsibility and authority and assure success
• Carry out policy directives in an effective and timely manner
• Establish and maintain effective working relationships with staff, the public, policy makers, other governmental jurisdictions, contractors, community agencies and other Clark County staff
• Work effectively in stressful and sensitive situations
• Mediate difficult working relationships
• Analyze and evaluate policies, procedures, public information, and service delivery issues
• Analyze problems, identify alternative solutions, project consequences of proposed actions, and formulate recommendations
• Effectively plan, direct, and delegate program components
• Communicate clearly and concisely in writing and verbally
• Interpret and explain policies, procedures, laws, and regulations
• Communicate technical information to both technical and non-technical audience in a professional and customer service focused manner.
• Effectively use a personal computer, Microsoft Office software, e-mail, electronic scheduling, and internet to accomplish job functions.
• Principles and practices of program operations
• Principles and practices of project management, including planning, scheduling, monitoring, and problem solving
• Methods and procedures of budget development, justification, monitoring and forecasting
• Principles and practices of quality assurance and quality improvement
• Qualitative and quantitative data for use in strategic planning and decision-making
• Key components of cultural competency and racial equity; awareness of differences, attitude to examine beliefs and values, knowledge of differences and skills to effectively and appropriately work across cultures
• Core competencies for Public Health Professionals and aligning core competencies with professional growth opportunities for team members
• The principles and practices of public sector organization and program operations
• Research methods and techniques
• Trends and practices within the specialized area

Nice To Haves

• Registration as a Sanitarian is preferred but not required.
• Working understanding and knowledge of local, State, and federal laws, procedures, principles, and regulations governing On-Site Septic Systems, Drinking Water Systems, and Solid Waste Enforcement, Hazardous Assessment and Pollution Prevention Assistance.
• Leadership principles and practices including coaching, professional development, recognition, recruitment, and performance management
• Communicating effectively orally and in writing, including effective presentations for both large and small audiences
• Evaluating program performance through the lens of racial equity including but not limited to access to and impact of the system on communities of color, the elderly, and other underserved population in Clark County
• Establishing and maintaining effective working relationships
• Leading the collaborative development and management of program work plans
• Experience exercising independent judgment, problem-solving, and taking initiative within established procedures and guidelines
• Interest and willingness to continuously improve in the areas listed above, and to apply new information and changes in the technological, social, and environmental landscape to how work is accomplished and evaluated

Responsibilities

• Work with team and program data to identify and measure the impacts and outcomes of work
• Assist team in developing, implementing, and evaluating innovative strategies to address customer needs
• Create a collaborative, trusting, and engaging work environment
• Establish annual professional goals with direct reports with regular monitoring and evaluation
• Lead review, recruitment and onboarding process for team vacancies or additional positions
• Organize and delegate daily assignments and projects to team members
• Address team performance issues within the guidelines set by HR and Union Contract policies
• Manage team schedules, timecards, leave, remote work and other related matters
• Apply State, County and department policy expectations
• Collaborate and maintain communication and relationships with other department programs and county departments
• Provide timely, professional, clear, and audience-centered written and verbal communications
• Manage budget preparation and administration; monitor and control expenditures; collect operational and administrative information and analyze reports for usage statistics
• Manage the annual budget development process for the program, and monitor and manage the program budget
• Evaluate and approve expenditures
• Guide and oversee team in the development and management of contracts and purchasing
• Other responsibilities or department support at the direction of the Environmental Public Health Director

Benefits

• Clark County provides regular full-time and part-time employees with a comprehensive benefits package which includes medical, vision and dental insurance, paid leave, flexible spending accounts, life insurance and long-term disability, retirement, and deferred compensation.
• All Clark County employees must participate in a WASHINGTON STATE RETIREMENT SYSTEM PLAN (PERS, PSERS or LEOFF).Employee contributions begin the first day of work.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager