Public Health Investigator - Communicable Disease

County of Mecklenburg, NC•Charlotte, NC

1d•Onsite

About The Position

Perform duties related to control the spread of public health risks within Mecklenburg County. This position, as the subject matter expert, is responsible for conducting personal interviews to obtain case-related information; educating clients, community members, and partners regarding disease process, treatment, prevention and legal requirements; and analyzing epidemiological information to determine the need and priority for follow-up activities.

Requirements

Minimum of two years of related public health experience.
Bachelor's degree in Public Health or related field.
Requires a valid North Carolina or South Carolina Driver’s License
Requires County Driving Privileges
Knowledge of principles and practices of public health
Knowledge of local resources and services
Knowledge of communicable disease concepts
Knowledge of person-centered planning skills
Client interviewing, disease management, and client centered counseling
Excellent oral and written communication skills
Basic computer programs, word processing, and data entry, and job specific software
Establish rapport and effective communication successfully among culturally diverse populations
Applied Learning: Assimilating and applying new job-related information in a timely manner
Collaboration: Working effectively and cooperatively with others; establishing and maintaining good working relationships
Communication: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the information provided
Leveraging Diversity: Working effectively with individuals of diverse cultures, interpersonal styles, abilities, motivations, or backgrounds; making the most effective use of the capabilities, insights and ideas of all individuals
Patient Education/Health Promotion: Supporting, explaining, and instructing patient and patient’s family in understanding the clinical procedures used to facilitate optimum health status
Patient Relations: Meeting patient and patient family needs; taking responsibility for a patient’s safety, satisfaction, and clinical outcomes; using appropriate interpersonal techniques to resolve difficult patient situations and regain patient confidence
Safety Intervention: Having knowledge of conditions that affect patient, self, and/or employee safety under normal conditions and conditions that occur in crisis situations; skilled in identifying conditions that might cause health or safety hazards and takes action to remove such hazards; understands all aspects of providing a safe environment for patient, self, and/or others in crisis
Proficient in various computer applications including Microsoft Office Suite

Responsibilities

Provide education and counseling surrounding communicable disease control and prevention to callers and in group settings
Monitor and investigate occurrences of rabies and other zoonotic diseases in Mecklenburg County and the surrounding areas
Receive reports and referrals from Charlotte Police Department Animal Care and Control, local animal control agencies, area physicians, and veterinarians to conduct bite assessments
Monitor and evaluate mandated animal quarantine occurrences for compliance and symptoms
Provide expertise as it pertains to zoonotic investigations
Relays current information from the Centers for Disease Control and Prevention, State and Federal agencies on zoonotic diseases
Evaluate reports and assessments to determine exposure risks
Determine appropriateness of specimens to be submitted to the State Laboratory of Public Health
Provide consultation to physicians and ER staff on rabies reporting and assessment
Planning and implementation of rabies vaccine clinics in collaboration with animal control agency
Community engagement and outreach