Public Engagement Assistant - Temporary

Chapman University Careers•Irvine, CA

22d

About The Position

Reporting to the Director of Programs and Public Engagement, the Public Engagement Coordinator performs a variety of audience development and public engagement event-related tasks. Working with the Programs Project Specialist, the Public Engagement Coordinator is responsible for social media, digital marketing, content creation, virtual event, and online updates in promotion of Center events, performances, programs, strategic initiatives, and arts equity activities. She/he is a principal writer for the group.

Requirements

Proven ability to carry out duties in a timely manner
Experience carrying out duties when faced with interruptions, distractions and a fluctuating workload
Familiarity with safe practices when working in a theater
High level of organization and ability to follow and carry out instructions
Computer skills to use word processing, spreadsheet, presentation, provide in-depth internet
Flexible and adaptable to frequent changes in workload, assignment, and details
Demonstrate strong written communication skills to prepare clear, concise, and grammatically correct business correspondence and operational emails and reports
Experience using standard office equipment such as copier, printer, scanner
Strong oral communication skills to convey accurate information in a tactful and diplomatic manner
Excellent telephone etiquette skills and the ability to direct calls, give information, and take accurate and detailed messages
Strong written communication skills to prepare clear, concise, and grammatically correct business correspondence, including solid editing and proofreading skills
Strong customer service and interpersonal skills, including the ability to foster effective relationships and work with a diverse group of individuals from within and outside the University community
Ability to work independently, secure information/data, and make recommendations based upon the information/data gathered
Problem solving skills, including the ability to formulate and communicate logical conclusions and recommendations
Ability to maintain a high level of confidentiality
Strong commitment to teamwork
A minimum of related experience in order to provide administrative support to professional staff

Responsibilities

Creates and makes plans to disperse mass email marketing materials
Supports in sending assets, examples of other collateral in the campaign, links and other materials to vendors
Supports the creation and scheduling of social media and digital content posts to Instagram, Facebook, and Twitter
Supports website management
Provides needed collateral and content to appropriate departments
Distributes marketing materials to all campus departments and other partners
Maintains archive files
File press clippings
Other marketing tasks as assigned.
Special event lobby setup and teardown: tables, chairs, accent lights, and other special event needs for lobby receptions, backstage receptions, etc.
Provide assistance for VIP event setups and teardowns throughout Musco Center including prep/reset of Artist Lounge
Offers support to management and artists as needed
Virtual event production support.
Education and community engagement program offering support with key stakeholders
Provide a first level public facing and administrative support at the Stage Door for staff, students, faculty, vendors, patrons, and visitors
Respond to internal and external requests for information about the Musco Center or university policies, providing excellent customer service in a timely manner
Answer telephones, prioritize calls, take detailed messages, refer callers to appropriate Musco Center offices, and answer Musco Center general inquiries
Oversee deliveries and general usage of the loading dock area