Ukrainian

State of Oregon•Gresham, OR

45d•Onsite

About The Position

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community. Bilingual Preferred - English & Russian or English & Ukrainian You do not need to be bilingual to apply or be considered for this position. If you are bilingual, we encourage you to apply! We serve diverse communities and recognize the importance of serving people in their preferred language. If interested in using your bilingual language skills, upon passing the test, you will receive 5% bilingual differential pay. Opportunity awaits! Looking for a rewarding career where you can work alongside a team of dedicated individuals to support Oregonians? This opportunity offers growth and the chance to positively impact lives. As a Public Benefits Specialist, you will work in the Gresham Branch assisting Oregonians in-person. Summary of Duties As a Public Benefits Specialist, you will: Perform eligibility determinations, redeterminations, periodic reviews, and updates to changes for ODHS, Oregon Health Authority (OHA), and Department of Early Learning and Care (DELC) programs. Interview applicants in person and by phone to gather information needed to assess and determine if there is a need for services and benefits. Assessing client family strengths and needs, connecting families to other resources and programs. You will update narrative report summarizing new information from client and collateral sources, findings of home visit, and conclusions. Learn more about our programs, as your work providing services will be through the Oregon Eligibility Partnership (OEP). Attention all candidates! Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history. Please make sure your application materials, resume and job history, are clearly outlined as this information will be used to determine your starting salary range. Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application. The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an educational institution during the application process. The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.

Requirements

One year of experience working at the Human Services Specialist 1 level for the State of Oregon; OR
Two years of experience working with the public, providing assistance and interpreting and applying policies, rules, or guidelines; OR
An associate degree in a Behavioral Science, Social Science or a closely related field AND six months of experience working with the public, providing assistance and interpreting and applying policies, rules, or guidelines; OR
An equivalent combination of education, training, and experience relative to the class concept.
Experience communicating complex and technical information clearly, both verbally and in writing, to people from diverse backgrounds.
Experience preparing and maintaining thorough client records and narratives.
Experience researching, interpreting, and applying policies and regulations in a work environment.
Demonstrated effectively prioritizing tasks and managing time to meet deadlines.
Experience in making decisions to resolve problems using independent judgment.
Experience staying calm and professional when working with applicants or clients in challenging or emotional situations.

Nice To Haves

Preference will be given to candidates that are bilingual in English & Russian or English & Ukrainian.

Responsibilities

Perform eligibility determinations, redeterminations, periodic reviews, and updates to changes for ODHS, Oregon Health Authority (OHA), and Department of Early Learning and Care (DELC) programs.
Interview applicants in person and by phone to gather information needed to assess and determine if there is a need for services and benefits.
Assessing client family strengths and needs, connecting families to other resources and programs.
You will update narrative report summarizing new information from client and collateral sources, findings of home visit, and conclusions.