Public Area Attendant ("Asistente de Area Publica")

ALOFT DENVER DOWNTOWN•Denver, CO

21d•$19 - $19

About The Position

Ensure all public areas are clean and maintained according to the standards of the hotel. ESSENTIAL RESPONSIBILITIES Perform general cleaning duties in public areas, storage areas and administrative areas. Clean rooms, hallways, lobby, lounges, restrooms, corridors, elevators, stairways, and fitness center. Perform a variety of tasks including, but not limited to, dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, shampooing carpets, washing windows, emptying carts of soiled linens, cleaning/waxing floors, removing and disposing of trash, insects and debris and emptying ashtrays Perform deep cleaning tasks and special projects such as power washing sidewalks, blowing leaves, picking up trash and debris around the property, removing bubble gum from sidewalks, etc. Clean public restrooms and ensure maintenance throughout the shift. Supply own cleaning cart with appropriate supplies for shift. Dust furniture and fixtures. Polish metalwork and furniture. Vacuum floors. Remove and dispose of trash. Clean outside areas including porte cochere and other arrival areas. Ensure staff member break areas and administrative offices are clean and well maintained. Ensure work areas are clean when finished. Be knowledgeable about the hotel and answer to guests inquiries and requests. Assist in delivering guest requests and in cleaning guest rooms, as needed All other duties assigned by managers and supervisors. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel: Assist with any guest inquiry. Follow all company and safety and security policies and procedures. Report maintenance problems, safety hazards, accidents, or injuries. Perform other reasonable job duties as requested by direct and indirect Supervisors.

Requirements

Must be able to speak, read, write, and understand the primary language used in the workplace.
Requires good communication skills, both verbal and written.
Must have excellent customer relations skills.
Must be detail oriented with outstanding organizational and communication skills.
Must possess basic computer skills.
Must possess basic computational ability.
Ability to effectively deal with internal and external customers some of whom will require high levels of patience, tact and diplomacy and collect accurate information to resolve conflicts.
Self-driven and able to work independently.
Exceptionally strong in issue resolution and proven analytical skills with a strong attention to detail.
High school or equivalent education required.
Regular attendance in conformance with the standards, which may be established by Azul Hospitality, from time to time, is essential to the successful performance of this position.
Upon employment, all staff is required to fully comply with Azul Hospitality rules and regulations for the safe and effective operation of the hotels facilities.
Staff members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.
Due to the cyclical nature of the hospitality industry, staff members may be required to work varying schedules to reflect the business needs of the hotel.
In addition, attendance at all scheduled training sessions and meetings is required.

Nice To Haves

Prior hotel experience preferred.

Responsibilities

Perform general cleaning duties in public areas, storage areas and administrative areas.
Clean rooms, hallways, lobby, lounges, restrooms, corridors, elevators, stairways, and fitness center.
Dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, shampooing carpets, washing windows, emptying carts of soiled linens, cleaning/waxing floors, removing and disposing of trash, insects and debris and emptying ashtrays
Perform deep cleaning tasks and special projects such as power washing sidewalks, blowing leaves, picking up trash and debris around the property, removing bubble gum from sidewalks, etc.
Clean public restrooms and ensure maintenance throughout the shift.
Supply own cleaning cart with appropriate supplies for shift.
Dust furniture and fixtures.
Polish metalwork and furniture.
Vacuum floors.
Remove and dispose of trash.
Clean outside areas including porte cochere and other arrival areas.
Ensure staff member break areas and administrative offices are clean and well maintained.
Ensure work areas are clean when finished.
Be knowledgeable about the hotel and answer to guests inquiries and requests.
Assist in delivering guest requests and in cleaning guest rooms, as needed
All other duties assigned by managers and supervisors.
Assist with any guest inquiry.
Follow all company and safety and security policies and procedures.
Report maintenance problems, safety hazards, accidents, or injuries.
Perform other reasonable job duties as requested by direct and indirect Supervisors.