House Attendant ("Asistente de Recamarera/o")

Azul HospitalityReno, NV
2d$18 - $18Onsite

About The Position

Ensure all public areas are clean and maintained according to the standards of the hotel.

Requirements

  • Must be able to speak, read, write, and understand the primary language used in the workplace.
  • Requires good communication skills, both verbal and written.
  • Must have excellent customer relations skills.
  • Must be detail oriented with outstanding organizational and communication skills.
  • Must possess basic computer skills.
  • Must possess basic computational ability.
  • Ability to effectively deal with internal and external customers some of whom will require high levels of patience, tact and diplomacy and collect accurate information to resolve conflicts.
  • Self-driven and able to work independently.
  • Exceptionally strong in issue resolution and proven analytical skills with a strong attention to detail.
  • High school or equivalent education required.
  • Regular attendance in conformance with the standards, which may be established by Azul Hospitality, from time to time, is essential to the successful performance of this position.
  • Upon employment, all staff is required to fully comply with Azul Hospitality rules and regulations for the safe and effective operation of the hotels facilities.
  • Due to the cyclical nature of the hospitality industry, staff members may be required to work varying schedules to reflect the business needs of the hotel.
  • In addition, attendance at all scheduled training sessions and meetings is required.
  • All Staff Members must maintain a neat, clean, and well-groomed appearance per Azul Hospitality standards.

Nice To Haves

  • Prior hotel experience preferred.

Responsibilities

  • Perform general cleaning duties in public areas, storage areas and administrative areas.
  • Clean rooms, hallways, lobby, lounges, restrooms, corridors, elevators, stairways, and fitness center.
  • Supply own cleaning cart with appropriate supplies for shift.
  • Ensure work areas are clean when finished.
  • Be knowledgeable about the hotel and answering to guests inquiries and requests.
  • Run supplies and service items to guestrooms as requested.
  • Dust furniture and fixtures.
  • Polish metalwork and furniture.
  • Vacuum floors.
  • Participate in the guest room Deep Cleaning program.
  • Perform deep cleaning tasks and special projects (for example: mattress flipping, furniture moves, etc.)
  • Assist with carpet cleaning and extraction.
  • Strip rooms for Room Attendants upon check out.
  • Collect soiled linens from rooms for laundering.
  • Receive and store linen supplies in appropriate locations.
  • Assist Room Attendants by bringing any additional items needed for the guest rooms.
  • Remove and dispose of trash.
  • Clean outside areas including porte cochere and other arrival areas.
  • Ensure staff member break areas and administrative offices are clean and well maintained.
  • All other duties assigned by managers and supervisors.
  • Assist with any guest inquiry.
  • Follow all company and safety and security policies and procedures.
  • Report maintenance problems, safety hazards, accidents, or injuries.
  • Perform other reasonable job duties as requested by direct and indirect Supervisors.
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