Public Area Attendant - Reserve

J W MarriottLas Vegas, NV

About The Position

The Public Area Attendant is responsible for maintaining a clean, sanitary, and welcoming environment throughout all public areas. This includes responding promptly to requests such as drink spills, biohazards, or guest assistance. The attendant is expected to perform all duties in accordance with departmental standards and consistently meet or exceed performance expectations. Adheres to all Company, Safety and Department policies and procedures. Fosters teamwork and provides excellent guest service, anticipates guest needs to exceed guest expectations. Builds brand loyalty by living the JW Marriott Core Values.

Requirements

  • High School Diploma or GED
  • Previous housekeeping experience in a hotel, resort, or similar environment
  • Ability to verbally communicate effectively with guests and team members
  • Strong attention to detail to ensure cleanliness standards are consistently met
  • Effective time management, including the ability to prioritize tasks and work independently
  • Dependability and strong work ethic, with the ability to follow established procedures
  • Ability to work in a fast‑paced environment while maintaining a positive and professional demeanor
  • Basic problem‑solving skills, especially when responding to spills, hazards, or guest needs
  • Physical stamina, including the ability to stand, walk, bend, and lift as required for extended periods
  • Teamwork skills to collaborate smoothly with housekeeping, maintenance, and other departments
  • Must be able to speak and understand basic English to ensure safe performance of job duties and effective communication with guests and team members, as permitted

Responsibilities

  • Clean and sanitize all glass doors, handle doors, ADA bars, chairs, handrails, tables, and counters within Public Areas
  • Clean finger prints, dirty and/or smudges on doors, glass, tables, and counters as often as need it.
  • Vacuum all carpets as need it
  • Dust mop and damp mop all tile flooring, always using caution signs to prevent any guest or associate injury.
  • Clean and sanitize all 6 guest elevators as well as the 2 employee elevators (including elevator tracks)
  • Dust all furniture including table and chairs legs,
  • Clean phone booth areas, business center, computer desk (wipe phones, ledges, monitors, keyboards)
  • Empty and clean all trashcans and replace plastic bag through all property
  • Clean and refill ashtrays as needed.
  • Report and/or address all maintenance issues or a safety hazard as appropriate
  • Clean and sweep the pathways, pool bar, pool restrooms, pool deck, Ceres’s patio, Parian patio.
  • Clean and sanitize pool/spa restrooms, stools, toilets, doors, floors and showers
  • Clean and sanitize waiting room, showers, toilets, sinks, sauna and steam room and Jacuzzi.
  • Clean and sanitize fitness room (equipment, restrooms, furniture, pictures, etc.).
  • Replenish restroom, pool, shower and fitness room supplies as needed, including: Towels, toilet paper, Kleenex, hand soap, personal product dispenser etc.
  • Clean and empty the trashcans at pool, cabanas, pool deck, Jacuzzi, guest valet at both lobbies.
  • Power wash pathways, cabanas, patios and all pool furniture
  • Polish the Valencia escalator and check all stairwells
  • Clean and sanitize furniture, floors, and all guest areas at the different restaurants.
  • Follows the appropriate cleaning and disposal of Biohazard and/or Blood borne pathogens, following the OSHA regulations.
  • Report and/or address all maintenance issues or a safety hazard as appropriate.
  • Clean and sanitize all restrooms areas in the Hotel including but not limited to the following:
  • Toilets, rims, bases, bowls, seats, lids, hinges, pipes, tanks sinks, pipes under sinks, Urinals (when applicable)
  • Floors sweep when needed and mop twice of day during the shift.
  • Stalls, sides, fixtures, doors, door handles, hinges.
  • All furniture, walls, art work
  • Mirrors, doorway, door, threshold, handle, door jam
  • Polish metals
  • Dust high items, vents
  • Replace restroom supplies as needed, including: paper towels, toilet paper, tissue, hand soap, personal product dispenser etc.
  • Empty trash receptacles and replace trash bags
  • Maintain restrooms sweep log
  • Ensure all supply closets are clean and organize
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